About the Spektrix Support Centre

Harry Brett-Jones
Harry Brett-Jones
  • Updated

Welcome to the Spektrix Support Centre

The Spektrix Support Centre will help you find answers to all your system questions, as well as articles and media that will help you get the most from Spektrix.

 

You don't need to login to access any of the content on our Support Centre. If you do login you can also view the status of any Support Team tickets that you may have submitted. This can be accessed by clicking 'Sign In' on the top, right-hand side of the window.

 

Some useful contact details

Support phone line: +44 (0)20 7183 3586 (UK/IE) / +1 (646) 569-9097 (US/Canada)

These phone lines are available:

Weekdays

  • 9am - 6pm Monday to Friday for all enquiries
  • 6pm - 9pm Monday to Friday for emergencies

Weekends

  • 9am - 1pm Saturday for all enquiries
  • 9am - 9pm Saturday and Sunday for emergencies

NOTE: you must use these numbers to get through to the Support team – other phone lines will not direct you to a team member out of hours.

Support email: support@spektrix.com 

Status page: status.spektrix.com

Main Line: +44 (0)20 7785 6967 (UK) / +1 (646) 741-5110 (US/Canada)

  • Use this for sales, accounts and general enquiries 

See also the Keeping in touch with Spektrix article.

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