COVID-19 Documentation

For your convenience during the time that the Coronavirus and COVID-19 are causing uncertainty and additional work, we have compiled a list of all of our Support Centre articles which might be of use. You will find documentation on a range of topics here, with everything in one place for easy access.

Some of this content has been created specifically to help with tasks generated by COVID-19 - such as the article on our new Ticket Converter tool, which helps you to manage large numbers of cancelled bookings by asking customers to donate some or all of their ticket value back to your organisation.

Meanwhile others are more generic articles which nevertheless may be of use at the moment. Here are the articles we suggest you familiarise yourself with:

Best practice

Features/tools

How to receive updates

We recommend you subscribe to this thread in the New Documentation forum for updates as and when any of these articles are updated with additional information, or any new articles are published. 

Just click on the Follow button at the top of the page to do this:

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Every time we post an update to that thread you'll receive an email notification with the full details.

How to access these articles

We have made all of these articles public, which means you can access them without needing to create an account on the Spektrix Support Centre. Where possible we have also made public any further content linked out to from these articles, however if you're prompted to log in to Support Centre then you will have tried to open an article which hasn't been made public.

From this screen you can either log in if you already have an account or click Sign up to create a new account. As long as you use your work email address - i.e. the same domain (the bit after the @ sign) - then you will be able to access everything on Support Centre as soon as you're logged in.

In the meantime, if you have any questions about any of the topics covered by these articles please don't hesitate to get in touch with the Spektrix Support team.

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