Sending Files to Spektrix using SendSafely

Dave McNamara
Dave McNamara
  • Updated

Sending files securely to Spektrix

From time to time there may be occasions where you need to send Customer data to Spektrix to import into your system, for instance, to update Contact Preferences, Tags or Memberships.

Emails are great, but they're not secure to use for transferring sensitive customer data.

Most spreadsheets you send to us will contain identifiable customer data, to ensure their security, never email them to Spektrix.


Making an Import Request

If you have data that is ready for us to import into your system, please fill in the below form to detail that request:



Using Sendsafely


If your organisation is based in the UK/IE, you'll need to use this link

If your organisation is based in the US/CA, you'll need to use this link 

    1. When you have clicked your chosen link (above), you will see the following screen. Type your email address, click Submit:


    2. Once you’ve received the Verification email, enter the verification code in the Email Verification Code box (your email address will already be prefilled). Tick the box to agree to the Terms of Service and to remember your details on your device for up to 30 days (after this time you will need to complete the verification process again) and click Submit:




    3. Enter your client name, this is the same client name used to access Spektrix (your email address will be prefilled), and click Submit:




    Once your file has been submitted you will see a confirmation screen with a submission ID and a link to upload more files if you wish.

    1. Keep a note of that Submission ID. You will be prompted to provide it when filling in the above Import Request form.