Billy Fluck
Articles
Recent activity by Billy Fluck
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Understanding the Ongoing Impact of Cancellations
Reporting on the impact of cancellations on income isn't just about being able to see what you've lost in terms of refunds, but also what you've retained in terms of customers exchanging tickets or...
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Auto-Renewable Memberships
Memberships in Spektrix can be set up to automatically renew (these Memberships are sometimes referred to as auto renew) by using continuous authority. This means that when memberships expire, cust...
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Creating a Custom API Basket/Cart
By default the Spektrix iframes always direct customers towards the standard Basket/Cart page, which gives you and your customers all of the essential functionality for displaying what your custome...
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FAQ - Gift Aid in Spektrix
In this article, we'll aim to answer some of the most frequently asked questions about tracking and claiming Gift Aid in Spektrix. If you haven't already, we'd suggest you have a read of our Tracki...
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Introduction to Accessibility and Spektrix
Accessibility is a broad topic which can cover a lot of different areas. Here at Spektrix, we believe it’s a question of diversity and inclusion – it’s not just about physical access, but rather en...
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Web Accessibility Statements
You may want (or potentially be required) to publish information for your website users with access needs in order to help them navigate your website and convey your commitment to web accessibility...
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Campaigns Best Practice
Campaigns in Spektrix encompass all of your strands of fundraising activity and allow you to set – and report on – clear targets. They are managed in the Opportunities Interface, and the structure ...
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VAT Rates in Spektrix
Spektrix automatically calculates the VAT on any items sold through the system. This article explains how that information is stored and how it affects reports and invoicing. How we calculate VA...
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Setting Up Memberships
In Spektrix, Memberships are items customers can purchase which can be used to make a donation to your organisation and/or to provide access to benefits, such as special discounts and Priority Book...
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Gift Memberships
Memberships are normally sold directly to a customer who wants to become a member; however they can also be sold as gifts. Gift Memberships in Spektrix work in much the same way as Gift Vouchers, i...
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