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Dave Carr

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Articles

Votes on activity by Dave Carr

  • Basic Spektrix Concepts

    This article will guide you through the basic concepts in Spektrix. These concepts are the building blocks of your system. By understanding them you’ll be able to set up and use your system in the ...

    • Updated
    • 2 followers
    • 0 comments
    • 26 votes

  • PCI Compliance

    This article is about PCI Compliance. We’ll explain what PCI is and the difference between PCI DSS (Payment Card Industry Data Security Standard), PCI SSF (Payment Card Industry Software Security F...

    • Updated
    • 1 follower
    • 0 comments
    • 10 votes

  • Importing Customer Data from a CSV into Spektrix

    Our Support Team can bulk upload customer data directly into your Spektrix system. This can be useful if you collect customer data using an external method such as a paper sign up form, or if a par...

    • Updated
    • 2 followers
    • 0 comments
    • 9 votes

  • Strict Bubble Seating in Spektrix

    Strict Bubble Seating can be used to enforce the selection of a group of seats on a Seating Plan. This can be used for Events such as Galas, Tables, Party bookings or Cabaret style Seating Plans wh...

    • Updated
    • 2 followers
    • 0 comments
    • 8 votes

  • Normal Tags and Auto Tags

    This article is about Normal Tags and Auto Tags. You’ll find information on how to set up Tags and apply Normal Tags to Customer Records. Before you read this article, you should be familiar with: ...

    • Updated
    • 2 followers
    • 0 comments
    • 8 votes

  • Custom Payment Types

    Most day to day transactions with Spektrix use methods of payment such as cash or credit/debit cards. However, there may be times when you need to use an alternative method of payment, such as a ch...

    • Updated
    • 1 follower
    • 0 comments
    • 7 votes

  • The Spektrix Ticket Converter

    In this article, we’ll guide you through the steps to set up the Ticket Converter and configure refund options. You’ll also find information on how to run the Ticket Converter Report, send a campai...

    • Updated
    • 2 followers
    • 0 comments
    • 6 votes

  • Supplementary Events

    Supplementary Events can be set up to appear in the purchase path to upsell additional spend items (add-ons) or events to increase income and audience engagement. For example, you might use Supple...

    • Updated
    • 0 followers
    • 0 comments
    • 6 votes

  • Merging and Converting Customer Records

    The Customer Record holds data for each Customer in your Spektrix system. In the Customer Record you’ll see information such as contact details, Order History and Contact Preferences. You’ll also s...

    • Updated
    • 0 followers
    • 0 comments
    • 6 votes

  • Performing a Return and Refund

    In this article, we’ll guide you through performing Returns and Refunds to each method of payment. You’ll also find links to other helpful resources. Before you read this article, you should be fam...

    • Updated
    • 5 followers
    • 2 comments
    • 5 votes