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Dave McNamara

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Activity overview

Latest activity by Dave McNamara

  • Dave McNamara created an article,

    Searching for Gift Vouchers

    Each Gift Voucher you sell has a unique code. This code is entered either through the Sales Interface, or Online when the Gift Voucher is redeemed. If you want to track the history of a Gift Vouche...

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  • Dave McNamara created an article,

    Searching for Customers

    In this article, we’ll show you how to search for Customers in the Sales Interface. You’ll find information about the different methods you can use to search, as well as links to other resources.  ...

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  • Dave McNamara created an article,

    Understanding the Customer Record

    The Customer Record in Spektrix contains all the available information you hold about a Customer. You can manage a Customer’s details, keep track of Orders, Subscriptions and use the information wi...

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  • Dave McNamara created an article,

    Getting Started as a New Sales User

    Welcome to Spektrix! In this article, we’ll show you the basics of selling a ticket, including how to search for Customers, Events and Instances. You'll also find links to help you explore even mor...

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  • Dave McNamara created an article,

    Troubleshooting a Zebra TC22 and TC27 Ticket Scanner

    This article is for Spektrix users who use Zebra Ticket Scanners to scan tickets. It will help you troubleshoot issues you might encounter while using Zebra TC22 and Zebra TC27 Ticket Scanners, ran...

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  • Dave McNamara created an article,

    Setting Up a Zebra TC22 and TC27 Ticket Scanner

    Zebra Ticket Scanners (also referred to as Mobile Computers/Touch Computers) are devices that enable you to scan tickets containing barcodes/QR codes. When a ticket is scanned, the Scanning Interfa...

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  • Dave McNamara created an article,

    Methods of Payment

    When a customer makes a purchase with your Organisation, a payment will usually form a part of the transaction. Transactions can happen in person, online, by phone or through other methods such as ...

    • Dave McNamara
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  • Dave McNamara created an article,

    Redeeming Gift Vouchers

    Once a Gift Voucher has been sold in Spektrix, a printed or email Gift Voucher is issued, containing a unique Gift Voucher code. The Gift Voucher can be redeemed by entering the Gift Voucher code i...

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  • Dave McNamara created an article,

    Refunding Gift Vouchers

    You can refund a Gift Voucher in the same way as you refund any other Order in your Spektrix system. Gift Voucher purchases are stored in the Order History of a Customer Record.  Before you perform...

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  • Dave McNamara created an article,

    Selling Gift Vouchers

    Once Gift Vouchers have been set up in Spektrix, you’ll be able to sell them using the Sales Interface and online through your website. Each Gift Voucher sold contains a unique code that once redee...

    • Dave McNamara
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