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Dave McNamara

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Activity overview

Latest activity by Dave McNamara

  • Dave McNamara created an article,

    Balancing the Basket/Cart

    You cannot confirm an Order when the Basket/Cart is not balanced. This article will show you a number of ways you can balance a Basket/Cart. We’ll also provide information on Custom Payments, and h...

    • Dave McNamara
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  • Dave McNamara created an article,

    Zapier and Spektrix

    In this article, we’ll explain what Zapier is, considerations to make before using Zapier and how to get started. You’ll also find information on setting up Spektrix to work with Zapier and links t...

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  • Dave McNamara created an article,

    Adding Account Credit to a Customer Record

    In this article, we’ll guide you through the steps of adding Account Credit to a Customer Record. You’ll also find links to other helpful resources. Before you read this article you should be famil...

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  • Dave McNamara created an article,

    Managing Account Credit in Spektrix

    In this article, we’ll explain what Account Credit is and how to manage it. You’ll find information on Reporting on Account Credit, as well as links to other helpful resources.   What is Account Cr...

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  • Dave McNamara created an article,

    Troubleshooting a V400c Plus and V400m Spektrix Payments Terminal

    This article is for users of Spektrix Payments who use the V400c Plus or V400m Payment Terminals to take in-person payments. This article will help you troubleshoot issues you might encounter such ...

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  • Dave McNamara created an article,

    Moving to Spektrix Payments

    In this article, we’ll guide you through some considerations to make before deciding to move to Spektrix Payments. Spektrix Payments is an all-in-one solution designed to completely replace your ex...

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  • Dave McNamara created an article,

    Spektrix Payments: Investigating Card Transactions

    In this article, we’ll guide you through investigating payment discrepancies and how to check if a customer has been charged. You’ll also find information on searching for payments, reasons why a p...

    • Dave McNamara
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  • Dave McNamara created an article,

    Spektrix Payments Card Reconciliation

    When taking Card Payments, you’ll want to reconcile these payments to ensure the money you receive (also known as a payout) in your business bank account matches the data shown in your Reports. Thi...

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  • Dave McNamara created an article,

    Refunding an Order to Account Credit

    In this article, we’ll guide you through the steps to refund Account Credit. We’ll explain different ways you can refund Account Credit as well as provide links to resources you may find helpful. B...

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  • Dave McNamara created an article,

    Introduction to Spektrix Payments

    Every organisation that uses Spektrix and takes card payments in person or over the phone will need a Payment Service Provider, a Merchant Bank and a Payment Gateway. Before we explain Spektrix Pay...

    • Dave McNamara
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