Dave Carr
Activity overview
Latest activity by Dave Carr
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Spektrix ScreenConnect Remote Access and Support
While using Spektrix or any hardware connected to your Spektrix system, there may be occasions where our Support Teams need to remotely access your computer to view exactly what you’re experiencing...
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Bulk Ticket Returns and Refunds
If you need to cancel an Event Instance, you can use the Bulk Ticket Return and Refund tool to process returns and refunds in bulk. This article will explain how to use the Bulk Ticket Return and R...
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Introduction to Accounting and Spektrix
Spektrix supports accounting related activities such as daily financial reconciliation, reporting on payments and tracking income. In this article, we’ll explain some of the accounting terms and vo...
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Troubleshooting a Castles S1F2 Spektrix Payments Terminal
This article is for users of Spektrix Payments who use the Castles S1F2 payment terminals (also known as PIN Pads, Chip & PIN machines, Chip Readers or PEDs) to take in-person card payments. This a...
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Setting up a Castles S1F2 Spektrix Payments Terminal
To take in-person card payments, you’ll need one or more Payment Terminals (also known as PIN Pads, Chip & PIN machines, Chip Readers or PEDs/peds). This article will guide you through setting up ...
- Dave Carr
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Donations at Checkout
When selling Tickets, Memberships and Merchandise online, you might want to ask your customers to add a suggestion Donation at checkout. Some organisations might use round up donations where custo...
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Ordering Receipt Rolls for use with Spektrix Payments Terminals
When processing Chip & PIN/Chip/Contactless/Tap to Pay payments, you can print off a receipt as when a sale is confirmed. In this article you'll find information on receipt rolls and where to order...
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Setting up a Reserve in Spektrix Payments
In this article, we’ll cover setting up a Reserve in your Adyen Merchant account. We’ll also explain what a Reserve is and why you should set one up. You’ll also find information on monitoring and ...
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How to set up a Synced Address Book
This article covers setting up a Synced Address Book. You’ll find information on building a Customer List and adding a Synced Address Book to Dotdigital. Before you read this article, you should be...
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Dotdigital Email Deliverability
In this article, we’ll explain the concept of email deliverability in Dotdigital. You’ll also find information on where to find and how to improve Sender Reputation, troubleshooting email deliverab...
- Dave Carr
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