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Dave Carr

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Activity overview

Latest activity by Dave Carr

  • Dave Carr created an article,

    How to set up a Synced Address Book

    This article covers setting up a Synced Address Book. You’ll find information on building a Customer List and adding a Synced Address Book to Dotdigital. Before you read this article, you should be...

    • Dave Carr
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  • Dave Carr created an article,

    Dotdigital Email Deliverability

    In this article, we’ll explain the concept of email deliverability in Dotdigital. You’ll also find information on where to find and how to improve Sender Reputation, troubleshooting email deliverab...

    • Dave Carr
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  • Dave Carr created an article,

    Mailing Categories and Fulfilment Methods

    This article is about how to create and manage Mailing Categories and Fulfilment Methods in Spektrix. You’ll also find information on how to segment in Customer Lists based on the types of Mailings...

    • Dave Carr
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  • Dave Carr created an article,

    Spektrix Payments: Topping Up Your Adyen Merchant Account

    In this article, we’ll explain what your Merchant Account balance in Adyen is and how to top it up. This article is for users of Spektrix Payments in all regions. Before you read this article, you ...

    • Dave Carr
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  • Dave Carr created an article,

    Standard Mailings

    This article covers how to log Standard Mailings (also known as post / mail or postal mailings) in Spektrix. We’ll also cover how to add target Events and how to search for sent Standard Mailings. ...

    • Dave Carr
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  • Dave Carr created an article,

    Failed Refunds in Spektrix Payments

    In this article you’ll learn about failed refunds in Spektrix Payments. We’ll guide you through why a refund might fail, and how to manage a failed refund. This article is for users of Spektrix Pay...

    • Dave Carr
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  • Dave Carr created an article,

    Spektrix Payments Dispute Process

    In this article you’ll learn about the Dispute Process in Spektrix Payments. This article is for users of Spektrix Payments powered by Adyen.   What is a Dispute? A Dispute occurs when a cardholder...

    • Dave Carr
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  • Dave Carr created an article,

    Spektrix Payments Failed Refund Email Notifications

    This article is about Failed Refund Emails in Spektrix Payments. In this article we’ll explain what a Failed Refund email is and what information is included in the email. TIP: This article is for ...

    • Dave Carr
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    • 1 follower
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  • Dave Carr created an article,

    Spektrix Payments Chargebacks

    This article is about Chargebacks in Spektrix Payments. In this article we’ll explain what a Chargeback is and the reasons why Chargebacks may occur. We’ll also provide information on how to handle...

    • Dave Carr
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  • Dave Carr created an article,

    Creating and Managing Spektrix Payments User Accounts

    In this article we’ll guide you through creating and managing user accounts for Spektrix payments in the Adyen Essentials Dashboard. We’ll take you through the steps to verify a user’s account, set...

    • Dave Carr
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