Spektrix Foundational Training Resources

Spektrix offers a variety of training resources to help you build confidence, develop new skills, and get the most from the platform.

What training does Spektrix offer?

Concept Videos

Short videos introducing key Spektrix concepts and workflows. Ideal for building foundational knowledge or refreshing your understanding of specific topics.

Concept Videos

Instructor-led Training

Live, 90-minute sessions led by Spektrix experts. Ask questions, participate in discussions, and learn alongside other Spektrix users.

Instructor-led Training

eLearning

Self-paced online courses that allow you to learn on your own schedule through structured modules and activities.

eLearning

Learn more about Spektrix's foundational concepts, register for upcoming sessions, and browse available learning opportunities on the Spektrix Training page.

Learning Paths provide a structured learning journey to help users achieve foundational goals in Spektrix. Hosted on the Spektrix Community, these interactive, fillable PDFs recommend the most relevant training resources and the order in which to complete them.

Whether you're new to Spektrix, taking on new responsibilities, or developing skills in a specific area, Learning Paths offer a clear and guided approach to learning.

On Demand Videos

These recorded training sessions and tutorials are available anytime, allowing you to learn at your own pace and revisit topics whenever needed.

Browse the list of on demand topics:

Sales – Explore the Sales Interface, including processing sales, refunds, and creating customer accounts.
Customer Relationship Management (CRM) – Learn how to manage customer accounts, including Tags, preferences, and additional customer information.
Event Set Up – Learn how to create and manage Events and Event Instances in Spektrix.
Reporting – Discover the fundamentals of reporting, from locating reports to scheduling automated report deliveries.
Offers & Eligibility – Learn more about Offers, Merchandise, Priority Booking, and related setup.
Fundraising & Opportunities – Explore the Opportunities Interface and Spektrix fundraising tools.
Gift Aid – Learn about Gift Aid setup, declarations, and claiming through HMRC.
Ticket Subscriptions – Learn how to create, manage, and sell Ticket Subscriptions.

Accessibility guidance

Audio: you can amend the sound level by selecting the speaker button, this will turn green and a bar will appear, move it up/down to increase or decrease the volume.

Video: you can make the video full screen by selecting the full screen option on the right hand side of the volume button.

Captioning: Select the 'CC' option to turn the Captions on and off.

Timestamps: You can jump to each section by selecting each dot on the timeline, or by using the list icon to the left of the Caption function