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<% if (dismissible && notification.id) { %> <% } %>Browse topics
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Working with us
Information about our Support, Training & Consultancy offering, and how we keep your data secure
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Navigate Spektrix
Accessing and navigating Spektrix, understanding basic concepts, and adding and editing Users
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Set up Events, Offers, Subscriptions and Merchandise
Events, Seating Plans, Tickets, Pricing, Offers, Commissions, VAT & Tax, Ticket Subscriptions, Fixed Series and Merchandise
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Sell items and fulfill Orders
Selling, returning and exchanging items. Gift Vouchers, printing Tickets, managing Orders, and navigating the Customer Record
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Set up and troubleshoot hardware
Ordering hardware, setting up and troubleshooting Ticket Printers, Scanners, PIN Pads/Chip Readers, and the Box Office App
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Manage payments
Methods of payment, Spektrix Payments, Payment Service Providers, Account Credit & Gift Vouchers, payment reconciliation and troubleshooting
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Reporting
Configuring, building, and running Reports, and Accounting Date
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Understand your customers
Understanding Customer data using Customer Lists, Tags and Reports
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Communicate with your customers
Sending Email Campaigns and Mailings, Contact Preferences, Dotdigital Programs, Mailing analysis. managing Dotdigital and configuring System Emails
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Customer loyalty and fundraising
Donations, Gift Aid, Membership schemes, cultivating donor relationships, and the Opportunities Interface
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Work with Agents and other third parties
Enabling Agents to sell on your behalf, and sharing data with other organisations
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Integrate your website with Spektrix
Understanding the relationship between Spektrix and your website
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Accessibility and Spektrix
How Spektrix can contribute towards the conversation about accessibility within your organisation
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