Skip to main content
What's new Submit a request Sign in
Support Centre Help Center home page
Seating Plan Report Training
Training Events Insights Library
Integrations Portal Partner Directory
  1. Support Centre
  2. Manage payments

Search

Manage payments

Troubleshooting payments, methods of payment, Account Credit & Gift Vouchers, VAT & Tax, Gift Aid, Commissions, and Payment Providers

Troubleshooting Payments

  • How to check whether a customer has been charged
  • Troubleshooting Card Payments
  • Troubleshooting Card Payments (UK/IE only)
  • Reasons for Payment Differences
  • Reconciling Card Payments

Methods of Payment

  • Methods of Payment and Custom Payment Types
  • PayPal and Spektrix
  • Card Holder Wallets

Account Credit and Gift Vouchers

  • Setting Up, Selling and Redeeming Gift Vouchers
  • FAQ: How does Spektrix deal with Credit?

VAT Rates and Tax

  • VAT Rates in Spektrix

Gift Aid and Tax Relief

  • Tracking and Claiming Gift Aid
  • Collecting Gift Aid Declarations on Converted Donations
  • FAQ - Gift Aid in Spektrix

Commissions

  • How to set up Transaction Commissions
  • Agent Commissions

Payment Providers and Compliance

  • Banks and Merchant Numbers
  • SagePay and Spektrix
  • Logging into and Using My SagePay
  • FAQs - Payment Services Directive 2 and Strong Customer Authentication
  • PCI Compliance
  • Applying for Merchant Numbers for Use With Opayo (formerly SagePay)

Accounting Date

  • Accounting Date
spektrix.com Mailing List Signup Non-Support Queries

Copyright Spektrix 2022. Spektrix is a registered trademark.

Privacy | Terms and Conditions | Cookies
Powered by Zendesk