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Sell items and fulfill Orders

Sales, Returns and Exchanges, Gift Vouchers, printing Tickets and managing Orders

Introduction

  • Introduction to the Sales Interface
  • Searching for Events and Instances
  • Searching for Customers
  • Choosing a Sales Channel
  • Soft Crediting Orders
  • Facilitated Orders in Spektrix

Sales and Reservations

  • How to Sell a Ticket
  • Reservations and Deposits
  • Selling Merchandise
  • Door Sales
  • Selling Tickets using Group Booking Mode
  • Selling Locked Seats

Printing tickets, receipts and cover slips

  • Batch Printing
  • Customer Receipts, Cover Slips and Address Labels

Gift Vouchers

  • Selling Gift Vouchers
  • Searching for Gift Vouchers
  • Redeeming Gift Vouchers

Selling Memberships and Subscriptions

  • Selling and Renewing Memberships
  • How to Sell Ticket Subscriptions and Redeem Ticket Vouchers
  • Selling, Holding or Returning a Fixed Series Subscription

Returns and Exchanges

  • Performing a Return and Refund
  • Bulk Ticket Returns and Refunds
  • Refunding Gift Vouchers
  • Refunding an Order to Account Credit
  • How to Make an Exchange
  • Reporting on Ticket Returns

Managing Orders

  • Introduction to Orders and Transactions
  • Searching for Orders
  • Open Transactions
  • Recovered Transactions
  • Merging Orders
  • Restricted Orders
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