Jessica Abejar
Resources Editor at Spektrix
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Latest activity by Jessica Abejar
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Introduction to Activities and Activity Types
Activities are a feature in the Opportunities Interface that lets you track the steps taken or planned towards an Opportunity as well as other day-to-day tasks. In this article, we’ll introduce you...
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Introduction to Opportunities and Opportunity Stages
Opportunities link Customers to specific Campaigns, enabling you to keep track of your prospects and their journeys towards making Donations. An Opportunity means that you believe an Individual or ...
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Setting Up a Microcom 485T Ticket Printer
In this article we’ll guide you through setting up and installing a Microcom 485T Ticket Printer for use with Spektrix. To connect a Microcom Printer to Spektrix, work through each step in the arti...
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The Customer Record in the Opportunities Interface
A Customer Record is a record of all the available data you have for a Customer Customer Records can be accessed in the Sales Interface and the Opportunities Interface. This article will guide you ...
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Getting Support from Spektrix
There may be times when you need help using Spektrix. This article will outline the different ways you can get Support. You can get Support through a number of channels, but these fall into two mai...
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Reporting and Invoicing for Agencies
In this article we will cover reporting and invoicing for Agencies. Whether you sell tickets through an agent offline or through the API, when someone buys a Ticket, payments will be made to the Ag...
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Reporting for Ticket Subscriptions
In this article we’ll cover the Standard Reports available to report on Ticket Subscriptions. These Reports can be used to: analyze sales see how many vouchers have been redeemed review who has p...
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Ordering a Ticket Scanner (US and Canada)
This article is for Spektrix users in the US and Canada who use Ticket Scanners for access control. This article explains how to order Ticket Scanners for your organization. You will also find inf...
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Troubleshooting an Ingenico Lane 3000 Chip Reader (U.S Only)
This article is for Spektrix users in the US who use the Ingenico Lane 3000 Chip Reader to take payment by Credit and Debit Card in the box office. It will help you troubleshoot issues you might en...
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Setting Up a BOCA Ticket Printer
In this article you will learn how to set up and install a BOCA Ticket Printer for use with Spektrix. To connect a BOCA Printer to Spektrix, work through each step in the article, adhering closely ...
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