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Jessica Abejar

Resources Editor at Spektrix

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Articles

Recent activity by Jessica Abejar

  • How to Create an Unreserved Seating Plan

    General admission events (also known as first come first served seating), festivals or standing areas can be managed in Spektrix by using an Unreserved Seating Plan.In Spektrix, you can create your...

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  • Reporting on Lost Income and Cancellations

    Lost income and event cancellations can have a financial impact on an organization. Through Standard and Custom Reports in Spektrix, you can measure the impact this has.You can use Reports in Spekt...

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    • 3 votes

  • Creating Opportunities

    In this article we’ll guide you through the process of creating Opportunities including linking Opportunities to Customer interactions.Before you read this article, you should be familiar with: Int...

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  • Auto Renewable Memberships

    In this article, we’ll guide you with understanding, setting up and using Memberships that automatically renew for your Customers. You’ll also find links to other resources you may find helpful.Bef...

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    • 4 votes

  • Donation Sequence ID (Canada)

    The Donation Sequence ID is a number assigned to Donations processed in Spektrix, which can be used in tax receipts and for auditing purposes for Canadian nonprofits. IDs are assigned in sequential...

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  • How to Make an Exchange

    An exchange happens when one ticket (or item) is returned and swapped for another. TIP: Exchanges should be made in line with your organization’s terms and conditions and/or returns and ex...

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  • How to request Support

    There may be times when you need to request help using Spektrix. This article will outline the different ways you can get support.You can get support through a number of channels, but these fall in...

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  • Reporting and Invoicing for Agencies

    In this article we will cover reporting and invoicing for Agencies. Whether you sell tickets through an agent offline or through the API, when someone buys a Ticket, payments will be made to the Ag...

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  • How to Add and Run Reports in the Sales Interface

    Reports are typically run in the Insights and Mailings Interface; however, you can run certain Reports directly in the Sales Interface. There are certain Standard Reports available on reporting Eve...

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  • Troubleshooting an Ingenico Lane 3000 Chip Reader (US Only)

    This article is for Spektrix users in the US who use the Ingenico Lane 3000 Chip Reader to take payment by Credit and Debit Card in the box office. It will help you troubleshoot issues you might en...

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