User

Harry Brett-Jones

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Total activity 48
Last activity
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Votes 19
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Activity overview

Latest activity by Harry Brett-Jones

  • Harry Brett-Jones created an article,

    Spektrix Data Storage and Processing Locations

    We provide Spektrix on a Software as a Service (SaaS) basis. This means we look after the maintenance, development and day-to-day operations of our software. We know that our clients rely on our ab...

    • Harry Brett-Jones
    • Updated
    • 3 followers
    • 0 comments
    • 1 vote
  • Harry Brett-Jones created an article,

    Working From Home

    Sometimes the unexpected happens. It’s good practice to consider how you and your organisation could operate your systems with no access to you venue or base, and to review these plans regularly. U...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 5 votes
  • Harry Brett-Jones created an article,

    Flagging Your Access Customers to Your Front of House Team

    Once you've identified your access customers within Spektrix, the next step is to make sure that this information is provided to the right staff at your organisation – predominantly your box office...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Harry Brett-Jones created an article,

    A Guide to Standard Reports in Spektrix

    Standard Reports allow you to report on a wide variety of information about tickets, customers, events, sales, fundraising activity and much more. In this article we’ve collated and described the S...

    • Harry Brett-Jones
    • Updated
    • 5 followers
    • 0 comments
    • 10 votes
  • Harry Brett-Jones created an article,

    Identifying Customers with Access Requirements

    In order to ensure you’re providing the best access offering possible, it’s important to know who in your customer base has access requirements and exactly what these requirements are. Spektrix can...

    • Harry Brett-Jones
    • Updated
    • 2 followers
    • 0 comments
    • 3 votes
  • Harry Brett-Jones created an article,

    Setting Up and Using Households

    Customers interact with your organisation in many different ways – whether they’re donors, ticket buyers, or something else entirely – and not all customers exist in isolation. Many will have relat...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 4 votes
  • Harry Brett-Jones created an article,

    What To Do If You're Experiencing Unusual System Behaviour

    This article will advise you on the steps to take if you see slowness or errors when using Spektrix. We understand that Spektrix is a key part of your daily processes and that, without it, you can ...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Harry Brett-Jones created an article,

    Restricting and Authorizing Access to Spektrix

    There are organizations who may have different policies on what websites can be accessible by their members and through which networks and devices. Organizations may want to restrict access to Spek...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Harry Brett-Jones created an article,

    FAQs - How Do I Understand My Invoicing Report? (US)

    Please note, this article is specific to US-based organizations. Canadian users should click here, or UK users click here. We understand that our invoicing reports can look a little daunting. They’...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Harry Brett-Jones created an article,

    FAQs - How Do I Understand My Invoicing Report? (Canada)

    Please note, this article is specific to Canada-based organizations. US users should click here, or UK users click here. We understand that our invoicing reports can look a little daunting. They’re...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes