Harry Brett-Jones
Activity overview
Latest activity by Harry Brett-Jones
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Harry Brett-Jones created an article,
Spektrix Data Storage and Processing Locations
We provide Spektrix on a Software as a Service (SaaS) basis. This means we look after the maintenance, development and day-to-day operations of our software. We know that our clients rely on our ab...
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- 3 followers
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- 1 vote
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Harry Brett-Jones created an article,
COVID-19 Documentation
For your convenience during the time that the Coronavirus and COVID-19 are causing uncertainty and additional work, we have compiled a list of all of our Support Centre articles which might be of u...
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- 2 followers
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- 2 votes
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Harry Brett-Jones created an article,
Working From Home
Sometimes the unexpected happens. It’s good practice to consider how you and your organisation could operate your systems with no access to you venue or base, and to review these plans regularly. U...
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- 1 follower
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- 5 votes
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Harry Brett-Jones created an article,
Flagging Your Access Customers to Your Front of House Team
Once you've identified your access customers within Spektrix, the next step is to make sure that this information is provided to the right staff at your organisation – predominantly your box office...
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- 1 follower
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Harry Brett-Jones created an article,
How to Find Your Spektrix Clientname
The Spektrix system is a cloud-based application, with hundreds of client organisations each accessing their own instance of the software. Each organisation has its own unique identifier which dist...
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- 1 follower
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- -2 votes
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Harry Brett-Jones created an article,
The ROI Report
Whenever you send a mailing via Spektrix, it’s good practice to select one or more Target Events that you can use to measure the impact of the mailing in terms of tickets sold and income generated....
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- 1 follower
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Harry Brett-Jones created an article,
A Guide to Standard Reports in Spektrix
Every Spektrix system comes with a range of Standard Reports. These allow you to report on a wide variety of information about tickets, customers, events, sales, fundraising activity and much more....
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- 4 followers
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- 10 votes
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Harry Brett-Jones created an article,
Identifying Customers with Access Requirements
In order to ensure you’re providing the best access offering possible, it’s important to know who in your customer base has access requirements and exactly what these requirements are. Spektrix can...
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- 2 followers
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- 3 votes
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Harry Brett-Jones created an article,
Setting Up and Using Households
Customers interact with your organisation in many different ways – whether they’re donors, ticket buyers, or something else entirely – and not all customers exist in isolation. Many will have relat...
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- 1 follower
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- 4 votes
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Harry Brett-Jones created an article,
What To Do If You're Experiencing Unusual System Behaviour
This article will advise you on the steps to take if you see slowness or errors when using Spektrix. We understand that Spektrix is a key part of your daily processes and that, without it, you can ...
- Harry Brett-Jones
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- 1 follower
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- 1 vote