User

Harry Brett-Jones

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Total activity 58
Last activity
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Votes 19
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Activity overview

Latest activity by Harry Brett-Jones

  • Harry Brett-Jones created an article,

    Spektrix Data Storage and Processing Locations

    We provide Spektrix on a Software as a Service (SaaS) basis. This means we look after the maintenance, development and day-to-day operations of our software. We know that our clients rely on our ab...

    • Harry Brett-Jones
    • Updated
    • 3 followers
    • 0 comments
    • 1 vote
  • Harry Brett-Jones created an article,

    COVID-19 Documentation

    For your convenience during the time that the Coronavirus and COVID-19 are causing uncertainty and additional work, we have compiled a list of all of our Support Centre articles which might be of u...

    • Harry Brett-Jones
    • Updated
    • 2 followers
    • 0 comments
    • 2 votes
  • Harry Brett-Jones created an article,

    Working From Home

    Sometimes the unexpected happens. It’s good practice to consider how you and your organisation could operate your systems with no access to you venue or base, and to review these plans regularly. U...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 5 votes
  • Harry Brett-Jones created an article,

    Flagging Your Access Customers to Your Front of House Team

    Once you've identified your access customers within Spektrix, the next step is to make sure that this information is provided to the right staff at your organisation – predominantly your box office...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Harry Brett-Jones created an article,

    How to Find Your Spektrix Clientname

    The Spektrix system is a cloud-based application, with hundreds of client organisations each accessing their own instance of the software. Each organisation has its own unique identifier which dist...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Harry Brett-Jones created an article,

    The ROI Report

    Whenever you send a mailing via Spektrix, it’s good practice to select one or more Target Events that you can use to measure the impact of the mailing in terms of tickets sold and income generated....

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Harry Brett-Jones created an article,

    Identifying Customers with Access Requirements

    In order to ensure you’re providing the best access offering possible, it’s important to know who in your customer base has access requirements and exactly what these requirements are. Spektrix can...

    • Harry Brett-Jones
    • Updated
    • 2 followers
    • 0 comments
    • 3 votes
  • Harry Brett-Jones created an article,

    Setting Up and Using Households

    Customers interact with your organisation in many different ways – whether they’re donors, ticket buyers, or something else entirely – and not all customers exist in isolation. Many will have relat...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 4 votes
  • Harry Brett-Jones created an article,

    What To Do If You're Experiencing Unusual System Behaviour

    This article will advise you on the steps to take if you see slowness or errors when using Spektrix. We understand that Spektrix is a key part of your daily processes and that, without it, you can ...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Harry Brett-Jones created an article,

    Restricting Access to Spektrix by IP Address

    It’s possible to restrict access to your Spektrix system based on IP Address, preventing anyone from logging into the system from outside your venue. This offers a useful layer of additional securi...

    • Harry Brett-Jones
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes