Dave Carr
Activity overview
Latest activity by Dave Carr
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Mailing Categories and Fulfilment Methods
This article is about how to create and manage Mailing Categories and Fulfilment Methods in Spektrix. You’ll also find information on how to segment in Customer Lists based on the types of Mailings...
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Standard Mailings
This article covers how to log Standard Mailings (also known as post / mail or postal mailings) in Spektrix. We’ll also cover how to add target Events and how to search for sent Standard Mailings. ...
- Dave Carr
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Failed Refunds in Spektrix Payments
In this article you’ll learn about failed refunds in Spektrix Payments. We’ll guide you through why a refund might fail, and how to manage a failed refund. This article is for users of Spektrix Pay...
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Spektrix Payments Dispute Process
In this article you’ll learn about the Dispute Process in Spektrix Payments. This article is for users of Spektrix Payments powered by Adyen. What is a Dispute? A Dispute occurs when a cardholder...
- Dave Carr
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Spektrix Payments Failed Refund Email Notifications
This article is about Failed Refund Emails in Spektrix Payments. In this article we’ll explain what a Failed Refund email is and what information is included in the email. TIP: This article is for ...
- Dave Carr
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Spektrix Payments Chargebacks
This article is about Chargebacks in Spektrix Payments. In this article we’ll explain what a Chargeback is and the reasons why Chargebacks may occur. We’ll also provide information on how to handle...
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Creating and Managing Spektrix Payments User Accounts
In this article we’ll guide you through creating and managing user accounts for Spektrix payments in the Adyen Essentials Dashboard. We’ll take you through the steps to verify a user’s account, set...
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Improving System Email Delivery
In this article we’ll explain how to improve the delivery of your system generated emails. System emails consist of Order Confirmation, Print at Home/E-Ticket, Gift Vouchers, Password Reset, New Ac...
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Accessing Spektrix with Restricted Internet Access
This article will guide you through the steps needed to let Users with restricted Internet access Spektrix. We’ll give you information on authorising Internet access by Fully Qualified Domain Name ...
- Dave Carr
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Mixed Payments
In this article we’ll explain what Mixed Payments are, why they occur and how to view Orders containing Mixed Payments. What is a Mixed Payment? A Mixed Payment can occur as a result of: Differe...
- Dave Carr
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