Dave Carr
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Latest activity by Dave Carr
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Dave Carr created an article,
How to Override Tickets, Merchandise and Memberships in the Basket / Cart
Before completing a transaction, you can change the price or commission of Tickets and Merchandise, or details about Memberships, by overriding the default values. This will only apply to the curre...
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Dave Carr created an article,
Sales Interface Settings
In this article, we’ll take you through how you can configure preferences in the Settings Interface which affect your system’s behaviour in the Sales Interface. These settings determine behaviour w...
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Dave Carr created an article,
Troubleshooting a Practical Automation Ticket Printer
This troubleshooting article is designed to help you resolve the most common problems encountered when printing tickets using your Practical Automation ticket printer.Before you read this article, ...
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Dave Carr created an article,
Managing Customer Transactions
In the Sales Interface and online, a customer can have one open Basket / Cart at a time. This behaviour is known as One Active Basket / Cart per customer.In this article, we’ll explain how the one ...
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Dave Carr created an article,
Troubleshooting a Microcom 485T Ticket Printer
This troubleshooting article is designed to help you resolve the most common problems encountered when installing your Microcom printer and printing tickets.Before you read this article, you should...
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Dave Carr created an article,
How to Load Tickets into Stimare and BOCA Printers
In this article we’ll guide you through loading tickets into a Stimare and BOCA printer. Before you can load tickets, you’ll need to adjust paper guides (Stimare and BOCA) and notch sensors (Stimar...
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Dave Carr created an article,
How to add Hardware to the Spektrix Box Office App
Once you’ve set up your printer, PIN pad or chip reader, you’ll need to add it to the Spektrix Box Office App. The Box Office App is locally installed software that enables hardware connected to yo...
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Dave Carr created an article,
How to set the Notch position and distance on a Stimare printer
The notch (also known as band) on a ticket is a sensor alignment mark. A Stimare SML / CLS / CMP printer detects the notch to establish where one ticket ends and the next one begins. This ensures t...
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Dave Carr created an article,
Configuring a Printer to work with your ticket stock
This article will guide you through the steps to configure Windows settings for Stimare, BOCA, Microcom and Practical Automation printers to work with your ticket stock.Before you begin, you should...
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Dave Carr created an article,
How to Uninstall a Ticket Printer
When using a Stimare, BOCA, Microcom or Practical Automation ticket printer, there may be occasions where you need to uninstall your printer, for example if the drivers are corrupted or haven’t ins...
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