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Dave Carr

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Articles

Recent activity by Dave Carr

  • Dotdigital Account Settings

    In this article, we’ll guide you through the settings available in your Dotdigital account.This article only contains the relevant settings for the integration between Spektrix and Dotdigital. Sett...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Introduction to Offers

    Offers (also known as discounts, deals, special offers, promotions) enable you to provide discounts to your customers. Offers can be used to retain customer loyalty and increase revenue. VIDEO:...

    • Updated
    • 4 followers
    • 0 comments
    • 3 votes
  • Credit in Spektrix

    Spektrix lets you issue Gift Vouchers, Account Credit, and Ticket Vouchers through Ticket Subscriptions as well as taking Deposits against Orders. This article will guide you through how Credit wor...

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    • 0 followers
    • 0 comments
    • 4 votes
  • VAT in Spektrix (UK and Ireland)

    Depending on your organisation's status, you may be required to charge VAT (value added tax) on your goods and services. In this article, we’ll explain how Spektrix calculates and handles VAT (also...

    • Updated
    • 1 follower
    • 0 comments
    • 3 votes
  • Normal Tags and Auto Tags

    This article is about Normal Tags and Auto Tags. You’ll find information on how to set up Tags and apply Normal Tags to Customer Records. Before you read this article, you should be familiar with:U...

    • Updated
    • 2 followers
    • 0 comments
    • 8 votes
  • Reconciling Card Payments

    In this article, we’ll explain what reconciliation is and why you should reconcile your Card Payments. You’ll also find information on what to do if you can’t reconcile card payments. This article ...

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    • 0 followers
    • 0 comments
    • 0 votes
  • Performing a Return and Refund

    In this article, we’ll guide you through performing Returns and Refunds to each method of payment. You’ll also find links to other helpful resources.Before you read this article, you should be fami...

    • Updated
    • 5 followers
    • 2 comments
    • 5 votes
  • How to Sell a Ticket

    This article covers how to sell a Ticket for Reserved and Unreserved Events in the Sales Interface. To learn how to sell other items, take a look at: Selling Tickets using Group Booking Mode Sellin...

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    • 0 followers
    • 0 comments
    • 2 votes
  • How to Scan Tickets

    Ticket scanners enable you to scan tickets containing QR codes and barcodes displayed on printed Tickets, Print at Home tickets, E-tickets and Digital Passes. Scanning tickets with Spektrix facilit...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Bulk Ticket Returns and Refunds

    If you need to cancel an Event Instance, you can use the Bulk Ticket Return and Refund tool to process returns and refunds in bulk.This article will explain how to use the Bulk Ticket Return and Re...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes