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Dave Carr

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Articles

Recent activity by Dave Carr

  • Methods of Payment

    When a customer makes a purchase with your organisation, a payment will usually form a part of the transaction. Transactions can happen in person, online, by phone or through other methods such as ...

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  • Selling Gift Vouchers

    Once Gift Vouchers (also known as gift certificates, gift cards or e-voucher) have been set up in Spektrix, you’ll be able to sell them using the Sales Interface and online through your website.Eac...

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  • Introduction to the Customer Record

    Customers who interact with your Spektrix system will normally have a Customer Record. Each Customer Record is unique and the data it contains lets you keep track of Orders, attendance and purchase...

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  • Introduction to Orders and Transactions

    Each time you perform a Sale, Reservation or Return in Spektrix, a transaction is logged and held within an Order. In this article we’ll explain what Orders and Transactions are, where to find them...

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  • The Spektrix Scanning Interface

    When scanning tickets or Digital Customer Passes with a ticket scanner or mobile device, you’ll use the Spektrix Scanning Interface (also known as the Scanning Interface) to check a customer’s tick...

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  • Introduction to Accessibility

    This article is an Introduction to Accessibility and Spektrix. In this article, you’ll find information on the tools in Spektrix that can support your approach to accessibility. What is Accessibili...

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  • Installing the Spektrix Box Office App

    The Spektrix Box Office App is a piece of software that enables your locally installed hardware to communicate with Spektrix in the cloud. To print tickets and take in-person Chip & PIN/Chip paymen...

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  • Introduction to Ticket Scanning

    Scanning QR codes/barcodes is the most efficient solution to managing customer entry. By scanning the codes displayed on printed tickets, E-tickets, and Digital Passes, you can: Check-in customers...

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  • Introduction to Ticket Printers

    To print tickets, card receipts and address slips you'll need one or more ticket printers. In this article you'll find information on how Ticket Printers work with Spektrix and how to choose ticket...

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  • Card Processing and Merchant Banks

    This article is about processing card payments and Merchant Banks. We’ll explain what you need to do before you can take card payments in Spektrix and online. You’ll also find links to other helpfu...

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