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Rachael Norris

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Articles

Recent activity by Rachael Norris

  • System Email Templates

    In this article, we’ll explain how to edit your System Emails using HTML templates.Before starting, you should be familiar with:System Emails What are HTML Templates?HTML (Hypertext Markup Language...

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  • Setting up a Dotdigital Email Campaign

    This article is about how to set up a Dotdigital Email Campaign.Before starting, you should be familiar with: Introduction to Dotdigital Navigating Dotdigital How to send an Integrated Email Campai...

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  • Merchandise Attributes

    You can set up Merchandise Attributes as custom data fields to store extra information about Merchandise on your Spektrix system.In this article, we’ll provide some example use cases and cover how ...

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  • Birthday Program Template

    The Birthday Program lets you automatically send a personalised email to your contacts on, or around, their birthday. Before you start, you should be familiar with:Dotdigital Program Templates Why ...

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  • Troubleshooting Website Integrations

    In this article, we’ll cover some common ways you can troubleshoot Website Integrations.Before starting, you might want to already be familiar with: Introduction to Website Integrations What are if...

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  • Configuring an API Website Integration

    This article gives a brief explanation of key concepts relating to the Spektrix API and touches on some of what you can achieve with an API integration. We’ll also link out to guides on our Integra...

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  • Configuring iframes

    In this article, we’ll walk you through the possible ways to configure what appears in your iframes. Configuring your iframes gives you more control over their look and feel, as well as the informa...

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  • What is a Spektrix Subsite?

    A Subsite is a pre-built purchase path which you can link to your website.Subsites are set up and managed in Spektrix Link where you can also set up Digital Passes.Before starting, make sure you’re...

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  • Setting Up Agencies

    To start working with Agents, you’ll first need to set up an Individual Customer Record. Whether you choose to work with Agents Offline or using the Agency API, each Agent will also need an Agent C...

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  • Troubleshooting Reports

    Sometimes you might see discrepancies or something you weren’t expecting in your Reports. This article aims to provide you with the steps to be able to investigate any common problems you might enc...

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