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Rachael Norris

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Articles

Recent activity by Rachael Norris

  • Configuring an API Website Integration

    This article gives a brief explanation of key concepts relating to the Spektrix API and touches on some of what you can achieve with an API integration. We’ll also link out to guides on our Integra...

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  • How to update your User Settings in Spektrix

    Your User Settings in Spektrix can be configured to your preferences.  Updating your detailsYou can update your details at any time by following the steps below: Log into Spektrix.  Go to the Cont...

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  • Configuring iframes

    In this article, we’ll walk you through the possible ways to configure what appears in your iframes. Configuring your iframes gives you more control over their look and feel, as well as the informa...

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  • What is a Spektrix Subsite?

    A Subsite is a pre-built purchase path which you can link to your website.Subsites are set up and managed in Spektrix Link where you can also set up Digital Passes.Before starting, make sure you’re...

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  • Setting Up Agencies

    To start working with Agents, you’ll first need to set up an Individual Customer Record. Whether you choose to work with Agents Offline or using the Agency API, each Agent will also need an Agent C...

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  • Troubleshooting Reports

    Sometimes you might see discrepancies or something you weren’t expecting in your Reports. This article aims to provide you with the steps to be able to investigate any common problems you might enc...

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  • Understanding Audience Loyalty

    Audience Loyalty is a key business objective for most organisations.You might have initiatives to encourage customer loyalty, whilst also trying to reach new audiences. Before undertaking any new a...

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  • How to Set Up an Event

    Events and Instances are essential to be able to sell tickets to your customers.An Event in Spektrix can be thought of as a ‘run’, ‘show’ or ‘production’ containing multiple performances. An Instan...

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  • Introduction to Ticket Types

    Ticket Types allow you to define different sorts of tickets for your Events.You might want to offer multiple Ticket Types for your Events such as Concessions, Students, Over 65s, Under 18s, Adult, ...

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  • How to Create and Edit Ticket Subscriptions

    Ticket Subscriptions enable you to create flexible passes through which your customers can 'pre-purchase' a set number of tickets across a range of events for a fixed price and redeem them against ...

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