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Rachael Norris

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Articles

Recent activity by Rachael Norris

  • Searching for Agency API Orders

    Whether you work with Agencies through the Agency API, you can follow the same steps to find Orders made by Agencies on your system.  REMINDER: This article is for retrieving information about...

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  • Organisation Bookings and Segmentations

    This article will explore how to process, and report on, Orders placed by Organisations. Organisations in Spektrix represent groups such as companies, businesses or schools.In this article we’ll co...

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  • How to edit a Price List

    You can edit your Price List to update ticket prices either before or after you start selling tickets for your Event.In this article, we’ll explain the steps required to update your Price List on s...

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  • Pre- and Post-Event Emails

    Pre- and Post-Event Emails are Integrated Email Campaigns which are automatically sent to your Customers before or after they attend one of your Event Instances. They are scheduled in Spektrix and ...

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  • Digital Passes: How to deliver Tickets to Apple and Google Wallets

    Digital Passes allow customers to use their Apple Wallet in iOS and Google Wallet in Android to store e-tickets (also known as electronic tickets, mobile tickets, digital tickets). In this article,...

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  • Surveys, Forms and Pages in Dotdigital

    Surveys, Forms and Pages in Dotdigital can be used to create questionnaires which collect data from your customers. Surveys, Forms and Pages can be hosted on your website or shared as a link in you...

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  • Website Tracking and Spektrix

    Google Analytics (UA/GA4) and Meta Pixel (Facebook and Instagram) are tools you can use to track customer activity, such as the source of ticket sales, on your website. This can include investigati...

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  • Custom Building Blocks and App Blocks

    Custom Building Blocks and App Blocks can be used to save repeatable content or to add custom Spektrix content into your emails.This article explains how to use the Spektrix-provided Custom Buildin...

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  • How to set up a Post-Event Survey using Dotdigital Forms

    Post-Event Surveys are a way to gather feedback from your customers after an event has passed.You can create a Form in Dotdigital to collect this feedback and then deliver it in your Post-Event Ema...

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  • Fund Attributes

    You can set up Fund Attributes to store extra information about Funds on your Spektrix system.In this article, we’ll provide some example use cases and cover how to create a Fund Attribute.Before g...

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