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Rachael Norris

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Articles

Recent activity by Rachael Norris

  • The Ticket Design Tool - How to Create a New Ticket Design

    The Ticket Design Tool is used to create and edit your Ticket Designs in Spektrix. You might refer to Ticket Designs as ticket faces, ticket layouts, templates, or voucher designs.In this article, ...

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    • 3 followers
    • 0 comments
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  • Order Attributes

    You can set up Order Attributes to store extra information about Orders on your Spektrix system.In this article, we’ll provide some example use cases and cover how to create an Order Attribute.Befo...

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    • 2 followers
    • 1 comment
    • 4 votes

  • How to use the Pre-Event Email Template

    Use our ready-made template to take your Pre-Event emails to the next level. The Pre-Event Email template automatically adds Event information from your Spektrix system - all you need to do is cust...

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  • Campaign Attributes

    You can set up Campaign Attributes to store extra information against Campaigns, Sub-Campaigns and Sub-sub-Campaigns in Spektrix. Campaign Attributes are useful for reporting purposes, for example,...

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    • 1 follower
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  • How to Reschedule Instances

    Sometimes you may need to reschedule Instances and communicate with your customers about this important change.To reschedule an Instance you’ll need to: Change the Instance date Send an event notif...

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    • 1 follower
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    • 2 votes

  • iframe Subdomains

    Setting up a subdomain for your website to host iframes is an essential step to let customers complete purchases on your website. In this article, we’ll explain what a Website Subdomain (Custom Dom...

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    • 2 followers
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    • 2 votes

  • Per Ticket Fees: Ticket Commissions

    Ticket Commissions (also known as ticket fees) are visible charges that can be applied to individual tickets using a Ticket Commission Structure.  Multiple sets of Ticket Commission Structures can ...

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    • 2 followers
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    • 2 votes

  • How to Cancel an Event

    If you ever need to cancel or postpone an Instance or Event, there are a number of actions and considerations to be made. In this article we’ll provide you with a set of steps to follow and suggest...

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    • 1 follower
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    • 3 votes

  • The Express Checkout

    Express Checkout is the newer alternative to the legacy Classic Checkout.For most new integrations we recommend using the Express Checkout, since it offers a more efficient purchase path for custom...

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    • 4 followers
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    • -1 votes

  • Legacy Pre- and Post-Event Emails

    Legacy Pre- and Post-Event emails refer to the method of using Data Fields (instead of Liquid Script) to dynamically generate information regarding your Events and Customers in your Pre- and Post-E...

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    • 2 followers
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    • 7 votes