When going live with Spektrix Payments, you'll receive one or more Payment Terminals (also known as PIN Pads, Chip & PIN machines, Chip Readers or PEDs/peds).
This article is for users who use Spektrix Payments in all regions and accept payment by credit or debit card. In this article you'll find information on the Castles S1F2 Payment Terminal and how to order one.
Users who use different payment solutions should refer to the following articles:
- Opayo: Ordering a PIN Pad (UK and Ireland)
- Worldpay (US only): Ordering a Chip Reader (US only)
Users in Canada who currently don’t use Chip Readers but would like to implement an in person payments solution should read Introduction to Spektrix Payments
Which Payment Terminals can I order?
Spektrix supplies the following payment terminal:
- Castles S1F2 Payment Terminal
Castles S1F2 Payment Terminal
Spektrix offers the Castles S1F2 for use with Spektrix Payments:
Features of the Castles S1F2 Payment Terminal include:
- Compliant with PCI (Payment Card Industry) and E2EE (End-to-End Encryption) for enhanced security
- Accepts both Chip and PIN/Chip and Contactless/Tap to Pay
- Touchscreen
- Wireless connectivity for indoor and outdoor events.
- Built-in receipt printer
The Castles S1F2 is supplied with the following:
- Power adapter
- USB charging cable
- 4G SIM card (pre-installed)
- Battery (pre-installed)
- 20 Receipt rolls (initial order only when onboarding to Spektrix Payments)
- Quick installation guide
The Castle S1F2 Payment Terminals fully integrates with Spektrix. This means that any payments taken are processed within Spektrix and sent to your business bank account.
TIP: It isn’t possible to use the S1F2 terminal in standalone mode. All card payments must be initiated through Spektrix
Ordering a Payment Terminal
To order a Spektrix Payments terminal contact Spektrix Support. Please have the following information ready:
- Your Contact Name
- Your Delivery Address
- Your Contact Email
- Your Contact Telephone Number
- The number of required payment terminals
TIP: Spektrix will supply the Payment Terminals free of charge. This is subject to a Fair Use Policy. Read the Fair Use Policy for more information.
Ordering Receipt Rolls
The Payment Terminals will come supplied with 20 receipt rolls. You'll need to source additional receipt rolls.
Take a look at Ordering Receipt Rolls for links to online suppliers.
Setting up your Payment Terminal
Once you receive your Payment Terminal, the next step is to set up the device.
For more information on setting up the device, read the following article:
Further Reading
To learn more about hardware, visit the Set up and troubleshoot hardware section of the Support Centre.