You may want (or potentially be required) to publish information for your website users with access needs in order to help them navigate your website and convey your commitment to web accessibility. One way to do that is by publishing a Web Accessibility Statement, as recommended by the Web Accessibility Initiative and other organisations promoting web accessibility.
Based on advice from the Web Accessibility Initiative,accessibility statements should contain at least the following:
- A commitment to accessibility for people with disabilities
- The accessibility standard applied, such as WCAG 2.1
- Contact information in case users encounter problems
It’s also advisable to include the following information:
- Any known limitations, to avoid frustration of your users
- Measures taken by your organisation to ensure accessibility
- Technical prerequisites, such as supported web browsers
- Environments in which the content has been tested to work
- References to applicable national or local laws and policies
For more information on Web Accessibility Statements we recommend these resources:
- Web Access Initiative for a in-depth guide https://www.w3.org/WAI/planning/statements/
- The UK government provides a useful template for organisations in any country. https://www.gov.uk/government/publications/sample-accessibility-statement/sample-accessibility-statement-for-a-fictional-public-sector-website
At Spektrix we have undertaken an accessibility audit of our iframes in order to assess and ultimately improve the accessibility of our tools, and to provide you with the information you need for an accessibility statement of your own.
The Spektrix iframes are only one area of your website, and we strongly recommend you undertake an accessibility audit of the entire site. To aid you in this, we’re providing our own accessibility statement for the Spektrix iframes.
Spektrix is a certified B Corp, committed to working on behalf of arts and culture organisations and their audiences. In particular, we believe in using our software and expertise to widen access to theatre and the arts. With that in mind, we aspire to building a fully accessible online ticketing journey.
Spektrix Iframes Accessibility Statement
We are committed to allowing the organisations we work with to make their websites accessible to the widest audience. This means working towards making sure that all customers can:
- Perceive the information presented on the website through one of their senses
- Perform the operations and navigation necessary to complete their task on the website
- Understand the information as well as the operation of the website
- Access the content with any assistive technology they rely on to use the Internet
We aim to meet the level AA of compliance with the Web Content Accessibility Guidelines (WCAG) 2.1.
Accessibility of our iframes
We have recently taken steps to improve the online purchase pathway for partially sighted customers and users of assistive technology. These changes include:
- Enabling users to add alt text to event imagery
- Improvements to colour contrast in our seating plans
- Improvements to the hierarchy of information in our iframes. Invisible to most viewers, these changes aid navigation using screen readers by enabling easier movement between sections - much like the index in a book.
As we continue to work on changes which will improve accessibility we will update this information.
Other accessibility considerations
- Our PDF Print at home tickets are not readable by assistive technology
We recommend that you include all of the appropriate information in confirmation emails as well, which are readable for users relying upon assistive technology.
For additional information about how Spektrix can contribute towards the conversation about accessibility, please see our Introduction to Accessibility and Spektrix article.
If you have any further questions or would like to discuss anything in more detail, please don’t hesitate to get in touch with the Spektrix Support team.