Rachael Norris
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Latest activity by Rachael Norris
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Rachael Norris created an article,
How to Set Up Instances
An Instance represents a single occurrence of an Event. Instances hold information such as the Date, Start time, Seating Plan and Delivery Methods. This article will guide you through how to set up...
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Rachael Norris created an article,
How to Set Up an Event
Events and Instances are essential to be able to sell tickets to your customers. Before you read this article, make sure you are familiar with: An introduction to Events and Instances What is a...
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Rachael Norris created an article,
Introduction to Tickets and Pricing
This article is an introduction to the main concepts related to Tickets and Pricing. You need to have these structures in place before you set up an Event. In this article, we’ll give a brief intro...
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Rachael Norris created an article,
Introduction to Events and Instances
Before you are able to start selling tickets on your system, you’ll need to set up your Events and Instances. This article is a great place to start if you are new to setting up Events and Instanc...
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Rachael Norris created an article,
The Customer Questionnaire
The Customer Questionnaire is designed to gather data that can be used to analyse marketing activity. WARNING: This feature is only available online for websites using Classic Checkout, it is not ...
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Rachael Norris created an article,
Introduction to Ticket Types
Ticket Types allow you to define different sorts of tickets for your Events. You might want to offer multiple Ticket Types for your Events such as Students, Over 65s, Under 18s, Adult, Child, etc. ...
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Rachael Norris created an article,
Introduction to Seating Plans
Seating Plans are essential to Event Set Up in Spektrix. Every Event you set up will need a Seating Plan to be able to sell tickets. Reserved Seating Plans allow your customers to choose a specifi...
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Rachael Norris created an article,
How to Set Up Ticket Donation Structures
Ticket Donations Structures provide the option to add Donations at the point of ticket purchase both online and in the Sales Interface. You can set Ticket Donations to contribute to specific funds...
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Rachael Norris created an article,
Introduction to Locks
In this article we’ll focus on Locks, what they are, how they work and the different ways you can use them. In Spektrix, we use the term ‘Locks’, but you may be familiar with other terms such as ‘s...
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Rachael Norris created an article,
How to Suppress COBO/Will Call as a Delivery Method
In this article, we’ll explain how to prevent customers from selecting the COBO/Will Call delivery method when other options (e-tickets, postal delivery etc.) are available. Suppressing COBO/Will ...
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- 4 votes