Rachael Norris
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Latest activity by Rachael Norris
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Rachael Norris created an article,
Membership Imports
You can import Memberships into Spektrix using the Importer. This can be useful if you process Memberships outside of Spektrix for reasons such as upholding historic direct debit arrangements. Im...
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Rachael Norris created an article,
Customer Service Emails
Customer Service Emails, sometimes referred to as Transactional emails, are known as System Emails in Spektrix. Customer Service emails can only include information that is necessary to the custom...
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Rachael Norris created an article,
Recipe: Perform a Crossover Analysis
Get deeper insights about your customers behaviour and encourage cross promotion with a Crossover Analysis. 🥣Makes: Analyse the behaviour of segmented customers to gain insights which can inform yo...
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Rachael Norris created an article,
Introduction to the Importer
The CSV Importer can be used to import different kinds of data into your Spektrix system. For example, you might want to bulk import data about Tickets, Customers, Donations, Memberships, Mailings,...
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Rachael Norris created an article,
Ticket Barcode Imports
Ticket Imports can be used to import the barcodes of tickets sold by third parties (Agents). Once imported, barcodes from Agents can be scanned using the Spektrix Scanning Interface. This article e...
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Rachael Norris created an article,
Dashboards and Analytics
Your Spektrix system contains a wide range of tools available to help you understand and interpret the data held in your system . Some organisations might use dashboards to display visual data in ...
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Rachael Norris created an article,
Subdomains
A subdomain is a prefix added to a domain name to separate a section of your website. Subdomains are primarily used to manage sections that require their own content hierarchy, such as online store...
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Rachael Norris created an article,
Introduction to Spektrix Invoices
Your organisation may receive different types of invoices from Spektrix. In this article, we’ll share information about the Spektrix invoicing and billing process, and link out to other resources w...
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Rachael Norris created an article,
How to pay your Spektrix invoice
You can pay your Spektrix invoices through the following methods, depending on your region. Bank transfer Direct debit / ACH auto collection By credit/debit card using Paypal (US and Canada only) ...
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Rachael Norris created an article,
Spektrix Invoices
Your organisation will receive invoices from Spektrix every month. In this article, we’ll cover the different types of invoices you might receive and how the charges are calculated. Types of Invo...
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