User

Rachael Norris

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Activity overview

Latest activity by Rachael Norris

  • Rachael Norris created an article,

    Passes: How to deliver Tickets to Apple and Google Wallets

    Passes allow customers to use their Apple Wallet and Google Wallet for tickets. In this article, we’ll explain how to set up custom templates for Passes and how to include them in your print at hom...

    • Rachael Norris
    • Updated
    • 2 followers
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  • Rachael Norris created an article,

    Managing Unsubscribes and Suppressions

    In this article, we’ll explain what Unsubscribes and Suppressions are and how to manage these actions across Spektrix and Dotdigital. We’ll also explain how you can help customers resubscribe to yo...

    • Rachael Norris
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rachael Norris created an article,

    Tax in Spektrix (US and Canada)

    In this article, we’ll explain how Spektrix handles Taxes using the Tax Code in Spektrix.  You’ll find information on how to update Tax Codes for: Events Memberships Merchandise Delivery and Tick...

    • Rachael Norris
    • Updated
    • 1 follower
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  • Rachael Norris created an article,

    Sign up forms

    You can use sign up forms to collect data and contact preferences from your future customers. This article explains how sign up forms are integrated with Spektrix and what you can achieve.  Types o...

    • Rachael Norris
    • Updated
    • 1 follower
    • 0 comments
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  • Rachael Norris created an article,

    How to set up a Levy

    In this article, we’ll explain how to set up and use the Levy feature in Spektrix. We’ll also share how to add a Levy to a Ticket Type and Event Instance, along with insights into handling Levies i...

    • Rachael Norris
    • Updated
    • 1 follower
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  • Rachael Norris created an article,

    The Email Campaign Report

    The Email Campaign Report in Dotdigital can be used to analyse the success of your Email Campaigns. This article explains how to run and understand the Email Campaign Report and what is available a...

    • Rachael Norris
    • Updated
    • 1 follower
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  • Rachael Norris created an article,

    How to use Google Analytics to track Email Campaigns

    If your organisation has Google Analytics (GA4) set up, you can use this as a tool to track links in your Integrated Email Campaigns and Dotdigital Programs.  In this article, we’ll explain how to ...

    • Rachael Norris
    • Updated
    • 1 follower
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  • Rachael Norris created an article,

    Reporting on Email Campaigns

    This article is about the tools you can use to report on Dotdigital email campaigns. We'll also cover the differences between Spektrix reports and Dotdigital reports. There are three main ways you ...

    • Rachael Norris
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rachael Norris created an article,

    Split Tests

    This article will introduce you to the concept of Split Testing (also known as A/B Testing).  Before starting, you should be familiar with: How to send an Integrated Email Campaign   What is a Sp...

    • Rachael Norris
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Rachael Norris created an article,

    Custom Website Messages for iframes

    In this article, we’ll guide you through how to configure Custom Website Messages which appear on iframes. iframes are just one of the integration tools you can use to integrate your website with S...

    • Rachael Norris
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes