How to Generate a Spektrix Box Office App Registration Token

Dave Carr
Dave Carr
  • Updated

To register the Spektrix Box Office App, you’ll need to generate a Box Office App registration token. The token replaces the need for a username and password.

User Permissions General Administrator User Role

WARNING: Spektrix Support cannot generate registration tokens. You’ll need to generate a token, or if you don't have permissions request it from a General Administrator User at your organization.

 

What is a Box Office App Registration Token?

The Box Office App registration token is a code used to register the Spektrix Box Office App. Each token is:

  • One active token at a time: Once a token is generated it can be used any number of times while valid. If a new token is generated by the same user, the previously issued token will be invalidated.
  • Valid for 45 minutes: Each token is valid for 45 minutes. When you generate a token you’ll be given an expiry time. After this time the token will expire. You’ll need to generate a new token if needed.

 

How do I generate a Box Office App Registration Token?

To generate a Box Office App registration token, follow these steps:

  1. Click the Control Panel icon in the bottom left of Spektrix:

  2. Click Change user settings:

  3. Under Generate token for Box Office App registration, click Generate:

  4. A registration token will be generated, click Copy to save the token:

  5. Paste the registration token into the Box Office App registration screen. 

    REMINDER: A token is valid for 45 minutes. Once a token has expired, it cannot be used.

 

How to register the Spektrix Box Office App

To register the Box Office App using the token, follow the steps in How do I Register the Box Office App?