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Dave Carr

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Articles

Recent activity by Dave Carr

  • Custom Payment Types

    Most day to day transactions with Spektrix use methods of payment such as cash or credit/debit cards. However, there may be times when you need to use an alternative method of payment, such as a ch...

    • Updated
    • 1 follower
    • 0 comments
    • 7 votes

  • Troubleshooting the Spektrix Box Office App

    The Spektrix Box Office App software enables Spektrix to communicate with hardware installed on your PC. For example, ticket printers or PIN pads / chip readers.This article explains how to trouble...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Partner Companies Contact Preferences

    Partner Companies Contact Preferences let you collect Contact Preferences on behalf of other companies you may be working with. This article will explain how Partner Companies Contact Preferences w...

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    • 2 followers
    • 0 comments
    • 1 vote

  • Introduction to Mailings

    In this article, we’ll introduce you to the different types of Mailings available in Spektrix. You'll also find links to other resources you might find helpful. What is a Mailing?A Mailing is an em...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Reservations and Deposits

    In this article, we’ll explain Reservations and Deposits. We’ll guide you through the steps of how to Reserve a Ticket and take a Deposit on an Order. We’ll also provide links to other resources yo...

    • Updated
    • 1 follower
    • 0 comments
    • 4 votes

  • Troubleshooting Card Payments

    This article is about how to troubleshoot Card Payments. You’ll find information on: Declined payments How to check if a customer has been charged How to search for payments Ambiguous authorisation...

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    • 1 follower
    • 0 comments
    • 2 votes

  • PCI Compliance

    This article is about PCI Compliance. We’ll explain what PCI is and the difference between PCI DSS (Payment Card Industry Data Security Standard), PCI SSF (Payment Card Industry Software Security F...

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    • 1 follower
    • 0 comments
    • 10 votes

  • Searching for Orders

    In this article, we’ll show you how to search for Orders in the Sales Interface. You’ll find information about the different methods you can use to search as well as links to other resources. Navig...

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    • 1 follower
    • 0 comments
    • 1 vote

  • Searching for Events and Instances

    In this article we'll guide you through the methods you can use to search for Events and Instances in the Sales Interface and Admin Interface. Searching for Events in the Sales InterfaceTo search f...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Scanning and Validating Customers in the Scanning Interface

    In the Scanning Interface, you can scan a Spektrix Customer Id to validate a customer’s name and any Customer Groups they belong to.You can use this, for example, to verify a Membership by using a ...

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    • 1 follower
    • 0 comments
    • 0 votes