Dave Carr
Articles
Recent activity by Dave Carr
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Introduction to Spektrix Payments Terminals
Payment Terminals (also known as PIN Pads, Chip & PIN, Chip Readers or PEDS/peds) are devices that enable you to take in person credit and debit card payments.In this article, we’ll give you an ove...
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Searching for Customers
You can use the Customer Search function in Spektrix to find customers using their name or other details.In this article, we’ll show you how to do a basic and advanced search for Customers in the S...
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Setting Up a Zebra TC22 and TC27 Ticket Scanner
Zebra ticket scanners (also referred to as mobile computers/touch Computers) are devices that enable you to scan tickets containing barcodes/QR codes.When a ticket is scanned, the Scanning Interfac...
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Redeeming Gift Vouchers
Once a Gift Voucher has been sold in Spektrix, a printed or email Gift Voucher is issued, containing a unique Gift Voucher code. The Gift Voucher can be redeemed by entering the Gift Voucher code i...
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Refunding Gift Vouchers
You can refund a Gift Voucher in the same way as you refund any other Order in your Spektrix system. Gift Voucher purchases are stored in the Order History of a Customer Record. Before you perform...
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Ordering a Chip Reader for use with Worldpay (US only)
To take in-person card payments using Worldpay, you'll need one or more Chip Readers (also known as PIN Pads, chip & PIN machines or peds). This article is for users in the US who use Worldpay to a...
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Troubleshooting a Verifone P400 PIN Pad (UK and Ireland)
This article will guide you through troubleshooting issues you may encounter while using a Verifone P400 PIN Pad (also known as card machines, Chip & PIN, Contactless, PDQ machines and PEDs/peds). ...
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How to request an import
This article is about importing and uploading data into your Spektrix System. We'll explain how to send your CSV file(s) to Spektrix using SendSafely. You'll find a link to the import request form ...
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Software and Driver Downloads
Each printer, PIN Pad/Chip Reader you connect to your PC, will require you to install device drivers. A Driver is a software program that tells your PC how to interact with the hardware connected t...
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Further Information about Data Protection in your Agreement
This article covers the data Sub-processors used at Spektrix. In this article you'll find a list of sub-processors and details of the data they process. What is a Sub-Processor?A sub-processor acts...
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