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Dave Carr

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Articles

Recent activity by Dave Carr

  • Customer Eligibility

    In this article, we’ll guide you through the Customer Eligibility Criteria, where to find it and the types of Customer Criteria you can choose from. What is Customer Eligibility Criteria?The Custom...

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  • How to set up Transaction Commissions

    In this article we'll explain Transaction Commissions. We'll guide you through setting up Transaction Commissions and Waive Criteria. You'll also find information on Transaction Commission Rules. ...

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  • How to use MyOpayo (UK and Ireland)

    This article is for users of MyOpayo in the UK and Ireland. In this article, we’ll guide you through how to navigate MyOpayo and how to search for, and report on, transactions and declined payments...

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  • Choosing a Sales Channel

    Each transaction you perform in Spektrix requires you to choose a Sales Channel. In this article we’ll explain what a Sales Channel is, where to find them and how to use them. You’ll also find info...

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  • Setting up a Saveo Pocket 2D Ticket Scanner

    The Saveo Pocket 2D is a compact ticket scanner designed for scanning QR codes and barcodes. The Pocket 2D adds scanning functionality to a mobile device or Windows PC.In this article we’ll cover t...

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  • Troubleshooting Ticket Scanning

    You may encounter problems when scanning Tickets (Print at Home Tickets/E-tickets or Digital Passes). In the Scanning Interface, this is indicated by an error or a warning. In this article, we’ll e...

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  • Setting up a Castles S1F2 Spektrix Payments Terminal

    To take in-person card payments, you’ll need one or more Payment Terminals (also known as PIN Pads, Chip & PIN machines, Chip Readers or PEDs/peds). This article will guide you through setting up a...

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  • Failed Refunds in Spektrix Payments

    In this article you’ll learn about failed refunds in Spektrix Payments. We’ll guide you through why a refund might fail, and how to manage a failed refund. This article is for users of Spektrix Pay...

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  • Documents Required for Spektrix Payments Onboarding

    This article covers the documentation you’ll need to provide when moving to Spektrix Payments. You’ll need to provide these documents to comply with Adyen’s Know Your Customer (KYC) and Anti-money ...

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  • Setting Up a Microcom 485T Ticket Printer

    In this article we’ll guide you through setting up and installing a Microcom 485T ticket printer for use with Spektrix.To connect a Microcom 485T ticket printer to Spektrix: Work through each step...

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