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Dave Carr

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Articles

Recent activity by Dave Carr

  • Ordering a Ticket Scanner (UK and Ireland)

    Scanning tickets enables you to manage capacity, attendance and access control. When scanning tickets you'll also be able to view customer information. For example, if a customer is a member or has...

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  • Selling Locked Seats

    In Spektrix, you can Lock specific Seats to hold them back from general sale. You can also make them available for certain Customers to purchase.In this article we’ll guide you through how to sell ...

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  • The Spektrix Ticket Converter

    In this article, we’ll guide you through the steps to set up the Ticket Converter and configure refund options. You’ll also find information on how to run the Ticket Converter Report, send a campai...

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    • 6 votes

  • Adding or Changing Merchant Numbers for use with Opayo

    In this article we’ll guide you through the process of adding or changing your Merchant Numbers (also known as Merchant Identification Numbers, or MID) for use with Opayo. We’ll explain what a Merc...

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  • Facilitated Orders in Spektrix

    A Facilitated Order (also known as an assisted booking) is where a customer can make a purchase on behalf of another customer. For example, an adult purchasing a ticket on behalf of a child, where ...

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  • Restricted Orders

    Spektrix is designed to let all Sales Users view every Order in your Spektrix system. However, there may be occasions where you want to restrict access to a particular Order, such as a large donati...

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  • The Customer Audit

    From the moment a Customer record is created in Spektrix, every change to that record is documented in the Customer Audit. Using the Customer Audit you can see who made changes to a Customer Record...

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    • 3 votes

  • Customer Groups

    In this article you’ll learn about Customer Groups. We’ll guide you through creating, editing and deleting Customer Groups. You’ll also find information on how Customer Groups are displayed in the ...

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  • Setting up a Saveo CT58 Ticket Scanner

    The Saveo CT58 is an all-in-one ticket scanner designed for scanning QR codes and barcodes. As the CT58 is an all-in-one device, no further hardware is needed. The Saveo CT58 captures the QR code/b...

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  • Canadian and US Penny Rounding

    In 2012, the Canadian government announced it would phase out the penny (also known as the cent) from Canada’s monetary system. The Royal Canadian Mint stopped distributing pennies in February 2013...

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