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Dave Carr

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Articles

Recent activity by Dave Carr

  • Bulk Ticket Returns and Refunds

    If you need to cancel an Event Instance, you can use the Bulk Ticket Return and Refund tool to process returns and refunds in bulk.This article will explain how to use the Bulk Ticket Return and Re...

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  • Troubleshooting a V400c Plus and V400m Spektrix Payments Terminal

    This article is for users of Spektrix Payments who use the V400c Plus or V400m Payment Terminals to take in-person payments. This article will help you troubleshoot issues you might encounter such ...

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    • 1 follower
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  • Spektrix Payments Card Reconciliation

    When taking Card Payments, you’ll want to reconcile these payments to ensure the money you receive (also known as a payout) in your business bank account matches the data shown in your Reports.This...

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  • Searching for Gift Vouchers

    Each Gift Voucher you sell has a unique code. This code is entered either through the Sales Interface, or Online when the Gift Voucher is redeemed. If you want to track the history of a Gift Vouche...

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  • Understanding the Customer Record

    The Customer Record in Spektrix contains all the available information you hold about a Customer. In other systems you might know this as a patron, contact or individual / organisation.You can mana...

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  • Setting Up a Zebra TC21 and TC26 Ticket Scanner

    Zebra ticket scanners (also referred to as mobile computers / touch computers) are devices that enable you to scan tickets containing barcodes/QR codes.When a ticket is scanned, the Scanning Interf...

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  • Introduction to PIN Pads (UK and Ireland)

    PIN Pads (also known as Chip & PIN machines or PEDs/peds) enable you to take in-person card payments.  In this article we'll explain how PIN Pads work with Spektrix and how to order them for your o...

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  • Ordering a PIN Pad for use with Opayo

    To take in-person payments in the box office using Opayo in the UK and Ireland, you will need one or more PIN Pads (also known as Chip & PIN machines or PEDs/peds).Users in other regions who use di...

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    • 1 follower
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  • Troubleshooting a Stimare Ticket Printer

    This article is for Spektrix users who use Stimare Ticket Printers to print tickets or card receipts. It will help you troubleshoot issues you might encounter while using Stimare SML, CMP or CLS Pr...

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    • 1 follower
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  • Setting Up and Managing Gift Vouchers

    Gift Vouchers increase upselling opportunities and encourage loyalty by offering customers the option to purchase Gift Vouchers as a present for friends and family.Gift Vouchers can be sold and red...

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    • 3 followers
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    • 1 vote