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Dave Carr

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Articles

Recent activity by Dave Carr

  • 3D Secure and Strong Customer Authentication

    In this article, we’ll explain 3D Secure and Strong Customer Authentication (also known as SCA or two factor authentication). We’ll also cover what you need to be SCA compliant and how this fits wi...

    • Updated
    • 3 followers
    • 0 comments
    • 2 votes

  • Custom Payment Types

    Most day to day transactions with Spektrix use methods of payment such as cash or credit/debit cards. However, there may be times when you need to use an alternative method of payment, such as a ch...

    • Updated
    • 1 follower
    • 0 comments
    • 7 votes

  • Introduction to Ticket Printers

    To print tickets, card receipts and address slips you'll need one or more ticket printers. In this article you'll find information on how ticket printers work with Spektrix and how to choose ticket...

    • Updated
    • 2 followers
    • 0 comments
    • 0 votes

  • Partner Companies Contact Preferences

    Partner Companies Contact Preferences let you collect Contact Preferences on behalf of other companies you may be working with. This article will explain how Partner Companies Contact Preferences w...

    • Updated
    • 2 followers
    • 0 comments
    • 1 vote

  • Introduction to Mailings

    In this article, we’ll introduce you to the different types of Mailings available in Spektrix. You'll also find links to other resources you might find helpful. What is a Mailing?A Mailing is an em...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Reservations and Deposits

    In this article, we’ll explain Reservations and Deposits. We’ll guide you through the steps of how to Reserve a Ticket and take a Deposit on an Order. We’ll also provide links to other resources yo...

    • Updated
    • 1 follower
    • 0 comments
    • 4 votes

  • Troubleshooting Card Payments

    This article is about how to troubleshoot Card Payments. You’ll find information on: Declined payments How to check if a customer has been charged How to search for payments Ambiguous authorisation...

    • Updated
    • 1 follower
    • 0 comments
    • 2 votes

  • PCI Compliance

    This article is about PCI Compliance. We’ll explain what PCI is and the difference between PCI DSS (Payment Card Industry Data Security Standard), PCI SSF (Payment Card Industry Software Security F...

    • Updated
    • 1 follower
    • 0 comments
    • 10 votes

  • Searching for Orders

    In this article, we’ll show you how to search for Orders in the Sales Interface. You’ll find information about the different methods you can use to search as well as links to other resources. Navig...

    • Updated
    • 1 follower
    • 0 comments
    • 1 vote

  • Searching for Events and Instances

    In this article we'll guide you through the methods you can use to search for Events and Instances in the Sales Interface and Admin Interface. Searching for Events in the Sales InterfaceTo search f...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes