Dave Carr
Articles
Recent activity by Dave Carr
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Selling Zero Value Tickets in the Scanning Interface
By selling zero value tickets in the Scanning Interface, you can streamline entry to unreserved Events by combining ticket sales and scanning into one action. For example, offering Members free ent...
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Door Sales
Door sales, also known as on-the-door sales, quick sales or walk-ups, are ticket sales which generally take place at the Box Office, usually immediately before the start of a performance.Door sales...
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Donations at Checkout
When selling Tickets, Memberships and Merchandise online, you might want to ask your customers to add a suggestion Donation at checkout. Some organisations might use round up donations where custom...
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Standard Mailings
This article covers how to log Standard Mailings (also known as post / mail or postal mailings) in Spektrix. We’ll also cover how to add target Events and how to search for sent Standard Mailings.B...
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Spektrix Payments Failed Refund Email Notifications
This article is about Failed Refund Emails in Spektrix Payments. In this article we’ll explain what a Failed Refund email is and what information is included in the email.TIP: This article is for u...
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Moving to Spektrix Payments
In this article, we’ll guide you through some considerations to make before deciding to move to Spektrix Payments.Spektrix Payments is an all-in-one solution designed to completely replace your exi...
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Refunding an Order to Account Credit
In this article, we’ll guide you through the steps to refund Account Credit. We’ll explain different ways you can refund Account Credit as well as provide links to resources you may find helpful.Be...
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Getting Started as a New Sales User
Welcome to Spektrix! In this article, we’ll show you the basics of selling a ticket, including how to search for Customers, Events and Instances. You'll also find links to help you explore even mor...
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Ordering a Ticket Printer (UK and Ireland)
To print tickets, card receipts and address slips, you’ll need at least one ticket printer. This article looks at the options available and how to choose and order a ticket printer. The article als...
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Setting Up a BOCA Ticket Printer
This article will guide you through the process of setting up a BOCA ticket printer.You will need: A PC running the latest version of the Spektrix Box Office App A BOCA ticket printer Ticket stock...
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