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Ordering a Ticket Printer (UK and Ireland)

Dave Carr
Dave Carr
  • Updated

To print tickets, card receipts and address slips, you’ll need at least one ticket printer. This article looks at the options available and how to choose and order a ticket printer. The article also provides links to help you set up and install your ticket printer.

This article is for Spektrix users in the UK and Ireland. Users in the US and Canada should refer to Ordering a Ticket Printer (US and Canada).

 

Choosing a Ticket Printer

You can connect a range of ticket printers to Spektrix. Most organisations choose BOCA or Stimare printers.

You should consider the following when deciding upon which model is best for your organisation:

  • Whether you have room for a small or large printer
  • Whether you need the printer to cut tickets
  • Speed of printing

TIP: The printers below are all compatible with Spektrix. Using the same model across your organisation will ensure that all units work with your existing ticket designs.

 

Stimare Printers

Stimare SML and CLS are available to order. 

You can view the SML and CLS printers on the Stimare website.

  • The Stimare SML 200 DPI printer is the smaller of the three models, measuring 8.7cm in height, 11.9cm width and 13.4cm in length. It has a printing speed of up to 20.0cm per second.

    dmstima-sml-printer-bt.jpg

  • The Stimare CLS 200 DPI AND 300 DPI are heavy duty desktop ticket printers with an integrated cutter. They measure 19.3cm in height, 21.6cm in width and in 25.2cm length. It has a printing speed of up to 25.0cm per second.

    resizeddmcls.jpg

The Stimare SML doesn't have a cutter so you'll need to manually tear tickets after printing.

Stimare printers have a 24 month manufacturer's warranty. This warranty covers manufacturing defects and component failure during normal use.

 

BOCA Printers

The BOCA printers most widely chosen by Spektrix Users are the Lemur X and Lemur C and Lemur printers.

You can view the range of Lemur X and Lemur C and Lemur printers on the manufacturer’s website.

  • The BOCA Lemur X printer is the smaller of the printers measuring 10.2cm in height, 11.1cm in width and 12.6cm in length. It has a printing speed of up to 25.0cm per second.

    lemur_x.png

  • The BOCA Lemur C is slightly larger, measuring 16.5cm in height, 16.8cm in width and 17.0cm in length. It has a printing speed of up to 20.0cm per second.

    lemur_c.png

  • The BOCA Lemur measures 19.6cm in height, 18.5cm in width and 21.06cm in length. It has a printing speed of up to 25.0cm per second.

    tls-boca-systems-printer-lemur-front-left-new-thumb.png

BOCA printers have an integrated cutter, for using non perforated ticket stock.

BOCA printers have a 12 month manufacturer’s warranty. The warranty on print heads is 90 days. All warranties are based on normal use of the equipment.

 

Ordering a Printer

Once you have chosen your preferred printer, contact Support to obtain the latest prices and raise a quote. 

Please have the following information ready:

  1. Printer Make and Model
  2. Your Contact Name
  3. Your Delivery Address
  4. Your Contact Email
  5. Your Contact Telephone Number

Once a quote has been raised, our accounts team will email you with details of how to proceed.

 

Ordering Ticket Stock

To order ticket stock, take a look at the Ordering Ticket Stock article. In this article you'll find a list of ticket stock suppliers.

 

Printer Installation

Ticket Printers connect to Spektrix through the Box Office App.

Once you’ve purchased your ticket printer, the next step is to install and configure the printer.

Refer to these articles, depending on your ticket printer:

 

Further Reading

To learn more about hardware, visit the Setup and troubleshoot hardware section of the Support Centre.