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Dave Carr

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Articles

Recent activity by Dave Carr

  • Choosing a Sales Channel

    Each transaction you perform in Spektrix requires you to choose a Sales Channel. In this article we’ll explain what a Sales Channel is, where to find them and how to use them. You’ll also find info...

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  • Setting up a Saveo Pocket 2D Ticket Scanner

    The Saveo Pocket 2D is a compact ticket scanner designed for scanning QR codes and barcodes. The Pocket 2D adds scanning functionality to a mobile device or Windows PC.In this article we’ll cover t...

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  • Troubleshooting Ticket Scanning

    You may encounter problems when scanning Tickets (Print at Home Tickets/E-tickets or Digital Passes). In the Scanning Interface, this is indicated by an error or a warning. In this article, we’ll e...

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  • Setting up a Castles S1F2 Spektrix Payments Terminal

    To take in-person card payments, you’ll need one or more Payment Terminals (also known as PIN Pads, Chip & PIN machines, Chip Readers or PEDs/peds). This article will guide you through setting up a...

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  • How to set up a Synced Address Book

    This article covers setting up a Synced Address Book. You’ll find information on building a Customer List and adding a Synced Address Book to Dotdigital.Before you read this article, you should be ...

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  • Failed Refunds in Spektrix Payments

    In this article you’ll learn about failed refunds in Spektrix Payments. We’ll guide you through why a refund might fail, and how to manage a failed refund. This article is for users of Spektrix Pay...

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  • Documents Required for Spektrix Payments Onboarding

    This article covers the documentation you’ll need to provide when moving to Spektrix Payments. You’ll need to provide these documents to comply with Adyen’s Know Your Customer (KYC) and Anti-money ...

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  • Continuous Authority and Recurring Payments in Spektrix

    This article is about Continuous Authority, also known as Recurring Payments or Recurring Billing. We’ll explain what you need to do to set this up and how it works. You’ll also find links to other...

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  • Understanding your Adyen statement

    If your organisation uses Spektrix Payments, you’ll receive a monthly invoice for the payment processing fees incurred on the transactions you have processed in the previous month. These fees relat...

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  • Ordering a Ticket Printer (US and Canada)

    To print tickets, card receipts and address slips, you’ll need at least one ticket printer. This article looks at the options available and how to choose and order a ticket printer. The article als...

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