Rachael Norris
Articles
Recent activity by Rachael Norris
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Ticket Imports
Ticket Imports can be used to import ticket sales into your Spektrix system. This can be useful when selling tickets through third parties, such as partners or Agents. You use a ticket import to ma...
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Custom Pre- and Post-Event Emails
Pre- and Post-Event Emails can be scheduled to automatically send to your Customers before or after they attend one of your Event Instances. They are scheduled in Spektrix and sent through Dotdigit...
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Event notification emails
If you need to cancel or make changes to an Event Instance, you can inform your customers by sending an Event notification to everyone who has purchased tickets. Event notification emails can be de...
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How to delay the delivery of e-tickets
Sometimes you may not want print at home / e-tickets to be available to customers immediately. Delaying e-ticket delivery can mitigate the risk of ticket resale and give you more control over when ...
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Opportunity Attributes
You can set up Opportunity Attributes to store extra information about Opportunities on your Spektrix system.This article will explain how to create an Opportunity Attribute that you can use to gro...
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Recipes for Success
Looking for one of our recipe cards? Recipes for success have moved to the Spektrix Community. Click the link below to join the community where you can connect, learn and share with other Spektrix ...
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How to format dates with Liquid Script
Liquid Script is used to dynamically populate information from your Spektrix system into Customer Service Emails sent through Dotdigital.In this article, we’ll explain how to edit the date and time...
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Conditional Logic in Digital Passes
You can use conditional logic in Digital Passes to dynamically display different types of information on the front and back of your Digital Pass designs.Before starting, you should be familiar with...
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Customer Service Emails
Customer Service Emails can be used to send personalised, non-promotional messages to customers. For example, Event cancellation notifications, messages about time / cast changes, or e-ticket deliv...
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Introduction to doing your own imports
You can use the importer to import different kinds of data into your Spektrix system without having to submit an import request to our team. For example, you might want to bulk import data about Ti...
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