Rachael Norris
Articles
Recent activity by Rachael Norris
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Navigate Seats
The Seat Navigation settings let you configure how customers navigate your Seating Plan using a keyboard when Enhanced Customer Seat Selection is enabled. By setting a tab order, you can ensure tha...
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Enhanced Customer Seat Selection Managed Component
The Managed Component for Enhanced Customer Seat Selection provides a modern, mobile-optimised seat booking experience that can be activated within your existing Choose Seats iframe.This article co...
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Checkout Managed Component
The Managed Component for Checkout offers streamlined, mobile-optimised checkout flows that can be activated within your existing Express Checkout iframe.This article covers how the Checkout Manage...
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What are Managed Components?
Managed Components are a pre-built, pre-defined mobile-optimised integration tool provided and maintained by Spektrix. Spektrix provides both the visual design, interactive elements, layout and fun...
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ROI Reporting in Dotdigital
This article explains how to view and configure return on investment (ROI) reporting in Dotdigital. It also covers how to use the ROI report data from Dotdigital to build an itemised report in Exce...
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Dotdigital Order Syncing
You can sync Spektrix Order Data to Dotdigital to enhance your email marketing personalisation and reporting.This article explains how Order information is synced from Spektrix to Dotdigital, what ...
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Ticket Imports
Ticket Imports can be used to import ticket sales into your Spektrix system. This can be useful when selling tickets through third parties, such as partners or Agents. You use a ticket import to ma...
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Custom Pre- and Post-Event Emails
Pre- and Post-Event Emails can be scheduled to automatically send to your Customers before or after they attend one of your Event Instances. They are scheduled in Spektrix and sent through Dotdigit...
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Event notification emails
If you need to cancel or make changes to an Event Instance, you can inform your customers by sending an Event notification to everyone who has purchased tickets. Event notification emails can be de...
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How to delay the delivery of e-tickets
Sometimes you may not want print at home / e-tickets to be available to customers immediately. Delaying e-ticket delivery can mitigate the risk of ticket resale and give you more control over when ...
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