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Rachael Norris

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Articles

Recent activity by Rachael Norris

  • Understanding Segments and Customer Lists

    In Spektrix, Segments are groups of Customers put together based on information they have in common. Segments are used to build Customer Lists. Before using Segments and Customers Lists in Spektrix...

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  • Illuminate and Spektrix

    UK clients who are funded by Arts Council England as National Portfolio Organisations (NPOs) will need to report on their activity using Illuminate.Illuminate is an audience data tool created by Pr...

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  • Introduction to Tickets and Pricing

    This article is an introduction to the main concepts related to Tickets and Pricing. You need to have these structures in place before you set up an Event.In this article, we’ll give a brief introd...

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  • Introduction to Seating Plans

    Seating Plans (also known as a seating map, floor plan, seating chart) represent the tickets that you have available for your events. Whether it's a general admission event, a festival or a cabaret...

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  • Criteria Sets

    Criteria Sets allow you to define the specific information that is included in or excluded from a Report.This article will cover what Criteria Sets are, where you’ll find them and how you can use t...

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  • Introduction to Building Custom Reports

    Reporting is one of the most powerful features in your Spektrix system. Each system comes with a set of Standard Reports which help you visualise and export data relating to Sales, Accounting and A...

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  • Contact Preferences

    Contact Preferences are used to record information about how a customer would prefer to be contacted. This can also be known as an opt-in, consent or marketing permissions.In this article, we’ll gi...

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  • The Partner Companies Interface

     The Partner Companies Interface can be used to grant access to scheduled Reports or Customers Lists to people from outside of your organisation.You can learn more about how to schedule Reports or ...

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  • Introduction to Dotdigital Programs

    You can use Dotdigital Programs to set up automatic marketing workflows that send a series of email campaigns to your customers.In this article, we’ll explain what Dotdigital Programs are, the bene...

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  • Introduction to Reporting

    Reporting is a way of extracting data from your Spektrix system. In this article, we’ll cover the basics of Reporting and link out to other articles where you can start learning about the different...

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