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Introduction to Ticket Scanners

Dave McNamara
Dave McNamara
  • Updated

Ticket Scanners are devices that enable you to scan tickets containing barcodes and QR codes.

This article offers an overview of how Ticket Scanners work with Spektrix and how to choose the best Ticket Scanners for your organisation.

Finally, you will find links to Support Centre articles to help you set up and begin using your Ticket Scanners.

 

How Ticket Scanners work with Spektrix

Ticket Scanners, unlike Ticket Printers and PIN Pads/Chip Readers, don’t need the Spektrix Box Office App in order to work with Spektrix. 

When you scan a ticket, information from the barcode or QR code is sent from the scanner directly to Spektrix through the Scanning Interface on your device.

 

What you’ll need to scan tickets

  • A Ticket Scanner (you'll find options later in this article)
  • Access to the Scanning Interface (either through the Scanner itself or the mobile/cell phone it is attached to)
  • A stable Wi-Fi or 4G/5G connection
  • Barcodes or QR codes on your tickets

TIP: To use Ticket Scanners, you’ll need to make sure you include barcodes or QR codes in the design of your paper tickets and Print at Home tickets. Read The Ticket Design Tool for more information.

Once you’ve added a barcode or QR code to your ticket designs, check the following:

  • If you use Ticket Printers, print a ticket. Check the barcode or QR code scans successfully.
  • Open a Print at Home ticket from an email or attachment on your phone. Check the barcode or QR code scans successfully.

 

How to choose a Ticket Scanner

You can use a range of Ticket Scanners with Spektrix. You should consider the following when deciding upon which model is best for your organisation:

  • Whether you need a combined Ticket Scanner/Android device
  • Whether you want a Ticket Scanner to use with your existing Android or Apple device
  • Whether you want to use the scanner indoors with Wi-Fi or outdoors with a 4G/5G connection

REMINDER: It’s no longer possible to scan tickets using an iPod touch.

 

Saveo Ticket Scanners

Saveo Bolt and Saveo Pocket Scan 2 scanners work with Spektrix and are available in all regions.

You can view the Saveo Bolt and Saveo Pocket Scan 2 on the Saveo SCAN website.

TIP: The Saveo Bolt and Saveo Pocket Scan 2 don’t come with any additional hardware included; you’ll need to connect your own Android or Apple devices to use these scanners.

  • The Saveo Bolt is the larger of the two models, measuring 14.05cm in length, 8.50cm in width and 10.50cm in height.

    Bolt-5.jpg

  • The Saveo Pocket Scan 2, is the smaller option, measuring 8.07cm in length, 5.03cm in width and 2.0cm in height.


    MG_1876-Edit.jpg

 

Zebra Ticket Scanners

Zebra TC22 and TC27 scanners work with Spektrix and are available in all regions.

If you’re in the UK and Ireland you can view the Zebra TC22 and TC27 on Zebra’s UK website. If you’re in the US and Canada you can view the Zebra TC22 and TC27 on Zebra’s US website.

  • The Zebra TC22 has Wi-Fi connectivity, and measures 16.50cm in length, 7.60cm in width and 1.25cm in depth The Zebra TC21 is best used indoors with a stable Wi-Fi connection.
  • The Zebra TC27, has Wi-Fi, 5G and 4G connectivity, and measures 16.50cm in length, 7.60cm in width and 1.25cm in depth. The Zebra TC26’s 5G and 4G connection means it can be used for outdoor events, or indoors with Wi-Fi.

ZEBRA_TC22_TC27.jpeg

Zebra TC21 and TC26 scanners work with Spektrix and are available in all regions.

If you’re in the UK and Ireland you can view the Zebra TC21 and TC26 on Zebra’s UK website. If you’re in the US and Canada you can view the Zebra TC21 and TC26 on Zebra’s US website.

  • The Zebra TC21 has Wi-Fi connectivity, and measures 15.80cm in length, 7.90cm in width and 1.30cm in depth
  • The Zebra TC26, has Wi-Fi and 4G connectivity, and measures 15.80cm in length, 7.90cm in width and 1.30cm in depth

TC21-front.jpg

Zebra TC21 and TC26 scanners do not require additional mobile/cell phones to operate.

 

Janam Ticket Scanners

The Janam XT30 ticket scanner works with Spektrix and is available in the US and Canada. It is not available to purchase through Spektrix in the UK and Ireland.

You can view the Janam XT30 on the SSE Technologies website.

  • The Janam XT30 has Wi-Fi and 4G/5G connectivity, and measures 15.20cm in length, 7.60cm in width and 18.0cm in height

janam.jpg

Janam XT30 scanners do not require additional mobile/cell phones to operate.

 

Linea Pro Rugged for iPhone 13/14 (US and Canada only)

The Linea Pro Rugged for iPhone 13/14 combines a ticket scanner into a phone case and works with Spektrix and is available in the US and Canada only. It is not available to purchase through Spektrix in the UK and Ireland.

You can view the Linea Pro Rugged for iPhone 13/14 on the LINEAPRO Store website.

TIP:  The Linea Pro Rugged for iPhone 13/14 doesn't come with any additional hardware included.  You’ll need to connect your own iPhone 13 or 14 to use these scanners.

Only the standard iPhone 13 and 14 will fit into the scanner case. The iPhone 13 mini, Pro, Pro Max, iPhone 14 Pro and Pro Max are not compatible.

  • The Linea Pro Rugged for iPhone 13/14 has Wi-Fi and 4G/5G connectivity, and measures 8.0cm in length, 2.80cm in width and 171.0cm in height

lineapro-rugged-13-14.png

How to order a Ticket Scanner

For further information about Ticket Scanners, including how to place an order, please read:

 

Further Information

You may find these other articles helpful: