You can pay your Spektrix invoices through the following methods, depending on your region.
- Bank transfer
- Direct debit / ACH auto collection
- By credit/debit card using Paypal (US and Canada only)
- Check (US and Canada only)
At the bottom of your invoice, you can find the current preferred payment method we’ve got on record for your organisation.
To update your preferred payment method, email our accounts team.
TIP: To find out more about the types of invoices you might receive from Spektrix, read Spektrix Invoices.
Bank transfer
You can pay your Spektrix Invoice by bank transfer using our bank details which are included at the bottom of your invoice:
Direct debit / ACH collection
You can set up authorised payments to automatically be taken each month. Our collections typically occur on the 15th of every month (except when this date falls on holidays or weekends).
To set up automated or Direct Debit payments, you’ll need to complete the Direct Debit Mandate (UK and Ireland) or Auto-pay form (US and Canada). To receive these forms and sign up for automated payments, email our accounts team.
Once the form is signed and returned to us, we’ll proceed with setting up your automated payments.
Cancellations
If you need to cancel your automatic monthly collections, email our accounts team.
Please make your cancellation request at least five business days before the 15th of the month.
Pay by card using Paypal (US and Canada)
You can securely pay your invoice through Paypal.
A payment link will be provided on your invoice (see sample invoice below), letting you complete the transaction using your debit card, credit card, or any other accepted payment method.
Any transaction fees associated with the payment will be covered by Spektrix.
Check (US and Canada)
Please send your checks to us at our New York office address.
Make checks payable to Spektrix.
Attn: Accounts team
213 West 35th Street - Room 400
New York, NY 10001
United States
Key information
Invoices must be paid in full within the agreed payment terms outlined in your agreement. Standard terms typically require payment within 15 days from the invoice date; refer to the due date on your invoice, which reflects the agreed payment terms.
Severe delay in paying invoices may lead to suspension of some or all of your services by Spektrix.
To continue learning about billing and invoices, take a look at the following articles:
- Spektrix Invoices
- Understanding your Adyen statement
- How to understand your Spektrix Invoicing Report