Dave Carr
Articles
Recent activity by Dave Carr
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Setting up a Saveo BOLT S12D/Z12D Ticket Scanner
The Saveo BOLT S12D/Z12D is a handheld ticket scanner designed for scanning QR codes and barcodes. The Saveo BOLT adds scanning functionality to any mobile device using Bluetooth or a wired connect...
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- 4 votes
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Importing Customer Data from a CSV into Spektrix
Our Support Team can bulk upload customer data directly into your Spektrix system. This can be useful if you collect customer data using an external method such as a paper sign up form, or if a par...
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- 9 votes
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Recovered Transactions
In this article, we’ll guide you through Recovered Transactions, where to find them and how to manage them. What is a Recovered Transaction?A Recovered Transaction is an unconfirmed Transaction tha...
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Merging and Converting Customer Records
The Customer Record holds data for each Customer in your Spektrix system. In the Customer Record you’ll see information such as contact details, Order History and Contact Preferences. You’ll also s...
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- 6 votes
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Customer Eligibility
In this article, we’ll guide you through the Customer Eligibility Criteria, where to find it and the types of Customer Criteria you can choose from. What is Customer Eligibility Criteria?The Custom...
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How to set up Transaction Commissions
In this article we'll explain Transaction Commissions. We'll guide you through setting up Transaction Commissions and Waive Criteria. You'll also find information on Transaction Commission Rules. ...
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How to use MyOpayo (UK and Ireland)
This article is for users of MyOpayo in the UK and Ireland. In this article, we’ll guide you through how to navigate MyOpayo and how to search for, and report on, transactions and declined payments...
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Choosing a Sales Channel
Each transaction you perform in Spektrix requires you to choose a Sales Channel. In this article we’ll explain what a Sales Channel is, where to find them and how to use them. You’ll also find info...
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- 2 votes
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Setting up a Saveo Pocket 2D Ticket Scanner
The Saveo Pocket 2D is a compact ticket scanner designed for scanning QR codes and barcodes. The Pocket 2D adds scanning functionality to a mobile device or Windows PC.In this article we’ll cover t...
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Troubleshooting Ticket Scanning
You may encounter problems when scanning Tickets (Print at Home Tickets/E-tickets or Digital Passes). In the Scanning Interface, this is indicated by an error or a warning. In this article, we’ll e...
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