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Dave Carr

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Articles

Recent activity by Dave Carr

  • Selling Tickets using Group Booking Mode

    When performing a Sale with a large number of Tickets in Spektrix, you can use Group Booking Mode to make it easier to see your Basket/Cart.Group Booking Mode groups Tickets of the same Ticket Type...

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    • 3 votes

  • Criteria Groups

    In this article, we’ll explain how to set up and add Criteria to a Criteria Group. You’ll also find information on how to use Criteria Groups as Customer eligibility. What are Criteria Groups?Crite...

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    • 1 follower
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  • Promotion Codes

    Promotion Codes (also known as a promo code, discount code, voucher code, coupon code or pre-access code) can be used as a powerful tool to increase sales, attract new customers and increase custom...

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  • How to bulk generate letters and labels using Mail Merge

    This article covers how to use Spektrix data to create a mail merge. We’ll guide you through how to create a mail merge to generate letters or labels and how to complete and upload a Mail Merge Tem...

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    • 1 follower
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  • Merging Orders

    Order numbers in Spektrix hold details for each purchase made by a Customer in your system. Occasionally, a Customer may purchase tickets for the same Event, but across more than one transaction, o...

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  • Setting up a Saveo C750 Ticket Scanner

    The Saveo C750 is a compact ticket scanner designed for scanning QR codes and barcodes. The Saveo C750 adds scanning functionality to a mobile device or Windows PC. The Saveo C750 captures the QR c...

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  • Spektrix ScreenConnect Remote Access and Support

    While using Spektrix or any hardware connected to your Spektrix system, there may be occasions where our Support Teams need to remotely access your computer to view exactly what you’re experiencing...

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    • 1 follower
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  • Dotdigital Email Deliverability

    In this article, we’ll explain the concept of email deliverability in Dotdigital. You’ll also find information on where to find and how to improve Sender Reputation, troubleshooting email deliverab...

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    • 1 follower
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  • Spektrix Payments: Topping Up your Adyen Reserve Balance

    When you process refunds on Spektrix Payments, this money is returned to the customer from the available funds ready for payout in your Adyen merchant account. If your merchant account doesn’t cont...

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    • 1 follower
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  • Setting up a V400c Plus and V400m Spektrix Payments Terminal

    This article is for Spektrix Payments users in all regions who accept payments by credit or debit card. When taking in person Card payments, you’ll need one or more payment terminals (also known as...

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