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Dave Carr

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Articles

Recent activity by Dave Carr

  • Troubleshooting errors when sending Dotdigital emails

    In this article you’ll find information on how to troubleshoot errors when sending emails with Dotdigital.Before you read this article you should subscribe to the following status pages: Spektrix S...

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  • Waiting Lists

    Waiting Lists (also known as a waitlist, reserve list or standby list), gives you the opportunity to add your Customers to a queue for tickets on sold out Events and Instances.In this article you’l...

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  • How to set the Notch position and distance on a Stimare printer

    The notch (also known as band) on a ticket is a sensor alignment mark. A Stimare SML / CLS / CMP printer detects the notch to establish where one ticket ends and the next one begins. This ensures t...

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  • Setting up a Reserve in Spektrix Payments

    In this article, we’ll cover setting up a Reserve in your Adyen Merchant account. We’ll also explain what a Reserve is and why you should set one up. You’ll also find information on monitoring and ...

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  • Using Account Credit to pay for an Order

    In this article we’ll guide you through using Account Credit as a method of payment in the Sales Interface. You’ll also find information on how Customers can spend their Account Credit online. and ...

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  • Setting up a Janam Ticket Scanner (US and Canada)

    Janam ticket scanners (also referred to as mobile computers/touch computers) are devices that enable you to scan tickets containing barcodes/QR codes.When a ticket is scanned, the Scanning Interfac...

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  • Setting up an Ingenico Lane 3000 Chip Reader (US Only)

    Chip readers (also known as PIN Pads, Chip & PIN machines, card machines or PDQs) can be used to take in-person card payments. You can take in-person card chip and tap to pay payments using the Ing...

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  • Supplementary Events

    Supplementary Events can be set up to appear in the purchase path to upsell additional spend items (add-ons) or events to increase income and audience engagement.For example, you might use Suppleme...

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  • Updating Microcom 485T Ticket Printer Firmware

    Microcom may release firmware updates during the lifespan of your Microcom ticket printer. These firmware updates help to improve the performance and efficiency of your Microcom ticket printer.Firm...

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  • Customising a Castles S1F2, V400c Plus and V400m Payment Terminal

    This article is for Spektrix Payments Users in all regions who use a Castles S1F2, V400c Plus or V400m Payment Terminal.In this article, we’ll guide you through the ways you can customise your Spek...

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