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Rachael Norris

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Articles

Recent activity by Rachael Norris

  • Print at Home Tickets/E-tickets

    Print at Home Tickets (E-tickets / etickets) are a ticket delivery method which lets you deliver tickets by email. The customer can then print the tickets at home or show them on their mobile devic...

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  • Ticket Attributes

    You can set up Ticket Attributes to store extra information about Tickets on your Spektrix system.In this article, we’ll provide some example use cases and cover how to create a Ticket Attribute.Be...

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  • How to Sell Ticket Subscriptions and Redeem Ticket Vouchers

    Ticket Subscriptions enable you to create flexible passes or ticket bundles, through which your customers can 'pre-purchase' a set number of tickets across a range of events for a fixed price and r...

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  • Seat Attributes

    You can set up Seat Attributes to store extra information in custom seat fields as a label against individual reserved seats on Seating Plans in Spektrix. For example, you might want to include sea...

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  • How to Set Up Ticket Donation Structures

    Ticket Donations Structures can be used to collect per ticket donations for fundraising purposes. Using a Ticket Donation Structure you can that make the donation ask to customers to attach a donat...

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  • View from a Seat

    The View from a Seat feature allows you to attach photographs of your auditorium to your Seating Plan. This can help your customers familiarise themselves with the view from the seat they're bookin...

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  • How to Change the Name of Seating Plan Areas

    Each area on your Seating Plan will have a name which is added when the Seating Plan is built. In this article we'll explain how to update the name of different Areas on your Seating Plan.The Seati...

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  • Isolated Seat Detection

    Isolated seats arise when customers purchase tickets leaving single seats between bookings on reserved areas of your Seating Plans.Isolated Seat Detection can be used to prevent or limit the number...

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  • Excluding an Event from Report Metrics

    In this guide, we’ll cover the steps required to exclude an Event from Metrics so that its data can be hidden or removed from reports. This option can let you exclude Events such as add-ons like me...

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  • Configuring Web Components

    In this article, we’ll include information about which Web Components are available and how to configure them. We’ll also link out to guides on our Integration Portal that will inform your web deve...

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