To print tickets, card receipts and address slips, you’ll need at least one ticket printer. This article looks at the options available and how to choose and order a ticket printer. The article also provides links to help you set up and install your ticket printer.
This article is for Spektrix users in the US and Canada. Users in the UK and Ireland should take a look at Ordering a Ticket Printer (UK and Ireland).
Choosing a Ticket Printer
You can connect a range of Ticket Printers to Spektrix. Most organizations choose BOCA or Stimare printers.
You should consider the following when deciding upon the best model for your organization:
- Whether you have room from a small or large printer
- Whether you need the printer to cut tickets
- Speed of printing
TIP: The printers below are all compatible with Spektrix. Using the same model across your organization will ensure that all units work with the same ticket designs.
Stimare Printers
Stimare SML 200 DPI and CLS 200 DPI and 300 DPI printers both work with Spektrix.
You can view the SML and CLS printers on the Stimare website.
- The Stimare SMP 200 DPI is a small desktop ticket printer, measuring 3.3" in height, 5.7" in width and 4.8" in length. It has a printing speed of up to 7.87" per second.
- The Stimare CLS 200 DPI and 300 DPI are heavy duty desktop ticket printers with an integrated cutter. They measure 7.6" in height, 8.5" in width and in 9.9" length. They have a printing speed of up to 9.84" per second.
Stimare SML and CMP printers don’t have a cutter so you'll need to manually tear tickets after printing.
Stimare printers have a 24 month manufacturer's warranty. This warranty covers manufacturing defects and component failure during normal use.
BOCA Printers
The BOCA printers most widely chosen by Spektrix Users are the Lemur, Lemur X, and Lemur C printers.
You can see full details of the BOCA Lemur, Lemur X and Lemur C printers on the manufacturer’s website.
- The BOCA Lemur is the baseline model, with the other options branded as different variants on the standard Lemur model, measuring 7.7” in height, 7.3” in width and 8.5” in length. It has a max printing speed of 10” per second.
- The BOCA Lemur X printer is the smallest of these printers, measuring 3.5” in height, 4.32” in width and 5.5” in length. It has a printing speed of up to 8” per second.
- The BOCA Lemur C is slightly larger, measuring 6.5” in height, 6.6” in width and 6.7” in length. It has a printing speed of up to 8” per second.
BOCA printers have an integrated cutter, for using non perforated ticket stock.
Boca printers have a 12 month manufacturer’s warranty. The warranty on print heads is 90 days. All warranties are based on normal use of the equipment.
How to order a Ticket Printer
After choosing which printer you would like to order, you'll need to contact BOCA or Stimare directly for the latest prices and to generate a quote.
Stimare
To order a printer from Stimare, contact Stimare’s Denver Office to request current prices and discuss your order requirements by phone or email.
- Phone: +1-720-257-7070
- Email: send Stimare an email
BOCA
To order from BOCA, contact Louis Rosner, the VP of Boca Systems. Louis, or a member of BOCA’s sales team, will respond to you with current pricing information and discuss your order requirements. You can also speak to Louis about ordering custom ticket stock.
- Phone: 561-206-0137 or 561-206-0119
- Email: send an email to Louis
Ordering Ticket Stock
To order ticket stock, take a look at the Ordering Ticket Stock article. In this article you'll find a list of ticket stock suppliers.
Printer Installation
Ticket Printers connect to Spektrix through the Box Office App.
Once you’ve purchased your Ticket Printer, the next step is to install the printer.
Refer to these articles, depending on your ticket printer:
To learn more about hardware, visit the Setup and troubleshoot hardware section of the Support Center.