How to Create and Edit a Price Band Overlay

A Price Band Overlay applies Price Bands to Seats in your Seating Plans. Price Bands assign pricing levels to your Seats, which together with selecting a Ticket Type, determine the Price at which a Ticket is sold.

A Price Band Overlay is required when setting up Event Instances.

Before you read this article, make sure you’re familiar with:

• Introduction to Seating Plan Overlays
• How to Set Up and Edit Price Bands

Why Create a Price Band Overlay?

A Price Band Overlay assigns Price Bands to each Seat in a Seating Plan. In Spektrix, a Ticket’s Price is determined by the Seat’s assigned Price Band and selected Ticket Type. Price Bands determine the initial price range, for example, Premium Seating vs. Standard Seating.

In Reserved Seating Plans, the Price Band Overlay provides a visual indication of each Seat’s pricing level. You can add as many Price Bands to a Seating Plan as required, but each Seat can only have one Price Band applied.

In Unreserved Seating Plans, only one Price Band can be applied across all Seats.

You can create different Price Band Overlays for different Instances and different Layouts. For example, a typical Price Band Overlay may price Seats closer to the stage at premium pricing and Seats further back at Standard Pricing. A Price Band Overlay for a piano recital may apply premium pricing closer to the side of the venue with a clear view of the pianist’s hands.

You’ll need to set up your Price Bands before creating a Price Band Overlay. For more information, read How to Set Up and Edit Price Bands.

Viewing Price Band Overlays

Price Band Overlays are specific to each Seating Plan. View all the Price Band Overlays for a Seating Plan in the Admin Interface > Seating > Seating Plans.

TIP: To access the Admin Interface, you’ll need the General Administrator Role. If you don’t have this Role, ask the Settings Administrator in your organization to add this Role to your User Account.

1. From Seating Plans, click on the name of the Seating Plan:

   

    

2. Click on the Price Bands tab:

   

You’ll see a list of all Price Band Overlays sorted by Name, created for this Seating Plan on the green panel on the left side of the screen:

Creating a new Price Band Overlay

To create a new Price Band Overlay for your Seating Plan:

1. Navigate to Price Band Overlays
2. Click +New
3. Give the Overlay a Name for internal use
4. Click Ok
5. Select your new Price Band Overlay

Assigning Price Bands

Follow the steps to assign Price Bands to Seats in your Seating Plan.

• Multi-Area Seating Plan
• Reserved Seating Plan
• Unreserved Seating Plan

Multi-Area Seating Plan

While a Price Band Overlay covers all Areas, you must assign Price Bands in each Area separately.

1. Select an Area by clicking the Overview Image or from the dropdown:

   

    

2. Click Edit
3. Follow the steps to assign Price Bands to Seats based on if the Area has Reserved or Unreserved seating
4. Click Save for the Area
5. Repeat these steps for each Area in the Seating Plan

Reserved Seating Plan Areas

1. Click Edit.

    

2. Select a Layout Overlay from the dropdown above the Price Band Overlay list.

   A Price Band Overlay can be created specifically together with a Layout Overlay. For example, if Seats have their own Price Band but are removed in a Layout, you don’t need to assign a Price Band to those Seats.

   However, if you’re using a Price Band Overlay across multiple Instances with different Layout Overlays, we recommend selecting an Overlay with the widest selection of Seats (no or minimal masked Seats).

   You’ll be able to switch between Layout Overlays after assigning Price Bands to the Seats to view how Price Bands are applied on different Layouts:

   

    

3. Every Seat in the Seating Plan will default to the first Price Band listed in your system. To change the Price Band for the Seat, follow the steps below. You can assign one Price Band at a time. If multiple consecutive Seats have the same Price Band, you can assign them at the same time.

    

4. Select a Seat or multiple consecutive Seats. If you need to apply the same Price Band to multiple Seats that are not near each other, apply the Price Band separately for each section. You can use one of the following methods to select multiple Seats at once:

   • In a Single Row: For Seats in a single row, hold the Shift key on your keyboard and click the first and last Seat . Any Seats in between will also be selected.

      

   • Multiple straight rows: For Seats in multiple straight rows, choose the rectangle icon for Rectangle Mode:

     

     Click and drag your cursor to create a rectangle around all the Seats to select.

      

   • Multiple curved rows: For Seats in multiple curved rows, choose the paintbrush icon for Paint Mode:

     

     Click and drag your cursor to “paint” over the Seats to select.

   REMINDER: Each Seat can only have one Price Band.

5. Once you’ve selected your Seats, click the up arrow next to Assign Price Band and select a Price Band from the dropdown. The Price Bands are listed in order of creation:

   

   REMINDER: The selected Price Band must be selected in the Price List used for the Instance. The Price Band must be present in both the Seating Plan and the Price List.

    

6. The Seats will appear with the Price Band color:

   

    

7. Repeat until all Seats have been assigned the appropriate Price Band.

    

8. Click Save.

Unreserved Seating Plan Areas

1. Click Edit.

    

2. Select a Layout Overlay from the dropdown above the Price Band Overlay list.

   While a Price Band Overlay can be created specifically together with a Layout Overlay, the Price Band Overlay can be applied to any Layout Overlay for an Unreserved Seating Plan Area as all Seats, regardless of how many are masked, will have the same Price Band.

   You’ll be able to switch between Layout Overlays after assigning a Price Band:

   

    

3. Select a Price Band from all available Price Bands. The Price Bands are listed in order of creation. 

   REMINDER: The selected Price Band must be selected in the Price List used for the Instance. The Price Band must be present in both the Seating Plan and the Price List.

    

4. Click Save.

Editing an Existing Price Band Overlay

You can edit your existing Price Band Overlays from the Seating Plan or from a single Instance. This will not affect the Price Band of already sold Seats.

If you edit from the Seating Plan, the changes will apply to all new Instances. You can choose to apply the changes to any or all live or draft Instances using the Overlay.

You can also edit the Price Band Overlay for a single Instance. Follow the steps in Editing Instances to update the Price Band Overlay.

To edit existing Price Band Overlays from the Seating Plan, follow these steps:

1. Navigate to Price Band Overlays.

    

2. Click on the Price Band Overlay you’d like to update.

    

3. Follow the steps to assign a Price Band to the Seats.

    

4. Click Save.

    

5. If you’ve edited a Price Band Overlay that is used in live or draft Instances, a pop-up will appear:
    

   

    

   Select:

   • None: Assigns the new Price Bands to Seats in the Overlay for future use but won’t affect any of the Instances currently using it. Those Instances will retain the properties of the original Overlay. The Overlay name will change to include a version number and the last edit date. You may also see the text (old version).
      
   • All future live Instances: Assigns the new Price Bands to Seats in the Overlay for all live Instances currently using it and for future use. This will not update draft Instances currently using it. Those draft Instances will retain the properties of the original Overlay. The Overlay name will change to include a version number and the last edit date. You may also see the text (old version).
      
   • All future live and draft Instances: Assigns the new Price Bands to Seats in the Overlay for all live and draft Instances currently using it, and for future use.
      
   • Those selected below: Choose which live Instances to assign the new Price Bands to Seats in the Overlay. Instances not selected will retain the properties of the original Overlay. The Overlay name will change to include a version number and the last edit date. You may also see the text (old version):

   

6. Click OK.

    

7. If you are updating any live or draft Instances, an Update Instance Results Report will run. Download the Report to your computer and open the file to view any errors.

   The Report will list the Event Name, the Instance Start Date and Update Status. An example Update Status is “Updated successfully.”

   REMINDER: If a Seat has been sold before changes have been made, it will retain its Price Band. The sold Seat will appear in Reports with the original Price Band.

Copying a Price Band Overlay

To copy a Price Band Overlay:

1. Navigate to Price Band Overlays

2. Next to the Price Band Overlay’s name, click the down arrow:

   

3. Select Copy

A copy named Name - Copy will be created. Click on the new Price Band Overlay to assign Price Bands to Seats.

Deleting a Price Band Overlay

To delete a Price Band Overlay:

WARNING: Deleting a Price Band Overlay is permanent and cannot be undone.

1. Navigate to Price Band Overlays

2. Next to the Price Band Overlay’s name, click the down arrow:

   

3. Select Delete
4. From the pop-up, click Confirm

If any Instances use the Price Band Overlay, they will retain the properties of the original Overlay. The Overlay name will change to include (deleted):

Renaming a Price Band Overlay

To rename a Price Band Overlay:

1. Navigate to Price Band Overlays

2. Next to the Price Band Overlay’s name, click the down arrow:

   

3. Select Rename
4. Enter a new Name
5. Click OK

Instances using the Price Band Overlay will use the new Price Band Overlay Name.