How to create Price Bands

Rachael Norris
Rachael Norris
  • Updated

A Price Band is a category you can use to group seats on Reserved and Unreserved Seating Plans. 

This article will guide you through how to set up Price Bands. 

Before starting, you may want to be familiar with:

VIDEO: If you’re new to Pricing, take a look at our Pricing concept video.


What are Price Bands?

Price Bands and Ticket Types are both used in Price Lists. 

You can use different Price Lists to assign different prices to Instances.

Price Bands are used in Price Band Overlays to apply different categories to certain seats or areas.

For example, you may have three different Price Bands with categories such as:

  • Premium
  • Standard
  • General Admission

Or, more simply:

  • A
  • B
  • C

In Reserved Seating Plans, Price Bands are a visual indicator of Seats with different levels of pricing. In this example, you can see three different colours representing three different Price Bands.

When setting up any Event, you’ll need to use Price Bands to define a price for each of the Ticket Types in your Price List. This is then applied to your Seating Plan using a Price Band Overlay.

In Unreserved Seating Plans, Price Bands are not a visual indicator but every area must still be allocated a Price Band using a Price Band Overlay. 

TIP: Unreserved areas of Seating Plans can only use one Price Band at a time. If you need to have two different Price Bands for an Unreserved Event, you’ll need to use a Multi-Area Unreserved Seating Plan.

How to view Price Bands

To view Price Bands, navigate to the Admin Interface > Pricing > Price Bands. 

REMINDER: To access the Admin Interface, you’ll need the General Administrator User Role. If you don’t have this User Role, contact the Settings Administrator in your organisation.

Here you’ll see all of the existing and active Price Bands on your system.

If a Price Band is no longer in use, it may be marked inactive. To view inactive Price Bands, check the box marked View Inactive.


How to create a new Price Band

Under the New Price Band section, complete the following information: 

  • Name: Give your Price Band a descriptive name, following your organisation’s naming conventions.

TIP: You cannot create two Price Bands with the same name.This applies to both active or inactive Price Bands.

  • Description: Add a description which explains the purpose of this Price Band.
  • Colour: Choose the colour, or enter the HEX code of the colour you’d like to represent this Price Band. On Reserved Seating Plans, the colours you choose are visible online to customers and in the Sales Interface. You will still be able to choose a colour for Unreserved Seating Plans but the colour will not be visible.

TIP: In Reserved Seating Plans, Price Bands are a visual indicator of seats with different levels of pricing.  When using multiple Price Bands, we recommend using a different colour for each Price Band. A high-contrast between the seat colour and the background colour of your Seating Plan is best for accessibility.

  • Active: Leave the active box checked to activate this Price Band.
  • Price Band Attributes: Here you’ll see any Price Band Attributes which you have on your system as additional fields. 

Once you have completed the information above, click the Add button to create your new Price Band.

How to edit a Price Band

To edit an existing Price Band, click the Edit button alongside it.


This will let you to make changes. Once you are happy with your changes, click Save.

Further Reading

A Price List is used to specify the cost of each of your Ticket Types in each Price Band for a particular Event. If you need to create a new Price List, follow the steps in the article How to Create a Price List or to make changes, How to Edit a Price List.

Once you have created the Price Bands, set up a Price Band Overlay to assign your Price Bands to individual Seats.  

To learn more about Pricing and Seating Plans, visit the Set up Events, Offers, Subscriptions and Merchandise section of the Support Centre.