The View from a Seat feature lets you attach photographs of your venue onto your Seating Plan for customers to see as they're booking online.
TIP: The View from Seat feature is available for Spektrix Subsites with the Enhanced Customer Seat Selection Managed Component.
How does View from a Seat work?
View from Seat is a Seating Plan Overlay where you can upload photos of your venue. During the seat selection process, the View from Seat button will appear to customers beside your Seating Plan. When a customer clicks View from Seat, icons or image thumbnails over different seats which they can then click to view an expanded photo of the view from the seat.
You can only upload one set of View From Seat images per Seating Plan.
TIP: This article is about how to upload View from a Seat images in Spektrix but we also work with a number of partners that offer View from Seat functionality.
Setting Up View from a Seat
To set up this feature, you’ll need to:
- Upload a set of images into your Spektrix system
- Configure the settings in the Website Admin Interface
- Update your website
1. Uploading images of your venue
You can upload images to your Seating Plan in the Admin Interface. We recommend uploading between three and ten images of your venue showing a wide range of seats. Files should be a minimum 500px wide and up to 4mb in file size.
You can link images directly to certain seats, but due to the size of the image it may overlap other seats. We recommend uploading images for seats across different areas rather than across seats in similar rows or sections.
TIP: To access the Admin Interface, you’ll need the General Administrator Role. If you don’t have this Role, ask the Settings Administrator in your organisation to add this Role to your User Account.
- Navigate to the Admin Interface > Seating and choose the Seating Plan to which you want to add images
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Click on the View From Seat tab:
- Click Edit
- Select a seat to add an image to
- Click Add View from Seat Image
- Click Choose File and select an image file
- Once selected click Upload
- Click Save
Once you've added the images, each seat is assigned a letter. This is for your reference in the Admin Interface and won't display online to customers:
Clear Images from the Seating Plan
To clear images from the Seating Plan:
- Select the Seat with the image you’d like to clear
- Click Clear Selection
You can also click Clear All to remove all images from the Seating Plan.
2. Configuring Admin Settings
Next, you'll need to configure the Admin settings on each website domain your system is integrated with where you’d like to show the View from a Seat.
TIP: To access the Website Admin Interface, you’ll need the Web Integration Administrator Role. If you don’t have this Role, ask the Settings Administrator in your organisation to add this Role to your User Account.
- Navigate to Website Admin > Domain Specific Config. From the left panel, click on the domain you’d like to configure.
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Under website JavaScript options, click Edit:
- Enter a URL to a blank page on your website. This should be a fully blank html file on your domain that is unique to your website.
- Check the box to Enable view from seats mode.
- Click Save.
- If you are also using Enhanced Customer Seat Selection, follow the instructions in Spektrix Link: Managed Components to configure your View from a Seat settings.
3. Update your website
For custom integrations using the base chooseseats iframe, a small update to your website is required to make the View from Seat thumbnails display on your website. Your web developer will need to add some lines of code that we provide. They will also need to write their own code to define the function that will allow you to expand and view the full size image when it’s clicked. You can find the code and information needed for your web developer in our web integration guide.
If you are using the Enhanced Customer Seat Selection Managed Component on your website integration or Subsite, enable View from a Seat in Spektrix Link.