This article will guide through the process of connecting and installing a Stimare SML, CLS and CMP ticket printer.
How do I get started?
Before you begin the installation, you’ll need
- A PC running the latest version of the Spektrix Box Office App
- A Stimare ticket printer
- Ticket stock
- Administrator permissions on the PC you’re installing the printer
TIP: Do not connect your printer until prompted during the printer driver installation.
These are the steps to set up your Stimare printer:
- Connect a USB and power cable to the printer
- Install printer drivers on your PC
- Configure the printer to work with your ticket stock
- Load tickets into the printer
- Set the notch position and distance on the printer
- Add the printer to the Box Office App
This article will guide you through steps 1 and 2. At the end of step 2,we’ll guide you to the next article you’ll need to continue setting up your printer.
Connecting a USB and power cable to your Stimare printer
Before you begin installation, you’ll need to connect the power and USB cables to your Stimare printer.
WARNING: Do not connect your Stimare printer to your PC until prompted during the printer driver installation.
Click on the tab below relevant to your printer.
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Stimare SML
To connect power and USB cables to your Stimare SML printer, follow these steps:
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Insert the USB cable into the printer.
REMINDER: Do not connect the printer to your PC until prompted to do so during installation.
- Insert the power cable into the printer and plug into mains/AC power.
- Switch on the printer.
Once you’ve completed these steps, proceed to installing the printer drivers.
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Stimare CLS
To connect power and USB cables to your Stimare CLS printer, follow these steps:
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Insert the USB cable into the printer.
REMINDER: Do not connect the printer to your PC until prompted to do so during installation.
- Insert the power cable into the printer and plug into mains/AC power.
- Switch on the printer.
Once you’ve completed these steps, proceed to installing the printer drivers.
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Stimare CMP
To connect power and USB cables to your Stimare CMP printer, follow these steps:
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Insert the USB cable into the printer.
REMINDER: Do not connect the printer to your PC until prompted to do so during installation.
- Insert the power cable into the printer and plug into mains/AC power.
- Switch on the printer.
Once you’ve completed these steps, proceed to installing the printer drivers.
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Installing the printer drivers
To use the printer with your PC, you’ll need to install printer drivers. Printer drivers enable your PC to communicate with the printer.
Click on the tab below depending on your printer. Install the drivers depending on whether your printer is 200 or 300 DPI.
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Stima SML printers
Download the printer drivers from the drivers section of the Stimare website:
Follow the driver installation steps on pages 1 - 5 in the Windows STIMA SML Driver Installation Quick Guide.
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Stima CLS printers
Download the printer drivers from the drivers section of the Stimare website:
Follow the driver installation steps on pages 1 - 5 in the Windows STIMA CLS Driver Installation Quick Guide
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Stima CMP printers
Download the printer drivers from the drivers section of the Stimare website:
Follow the driver installation steps on pages 1 - 5 in the Windows STIMA CMP Installation Quick Guide.
Manually installing printer drivers
Depending on your PC and Windows build, there may be an occasion where you’re unable to install the printer drivers by following the STIMA installation quick guide.
If you experience any installation issues, follow the steps in Manual Printer Install for Windows.
For further help installing the printer, contact Stimare Support who can help troubleshoot any installation issues.
What's next?
Once you’ve set up your printer and installed the printer drivers, the next step is to configure the printer to work with your ticket stock.
Follow the steps in the article Configuring a printer to work with your ticket stock.