In this article we’ll guide you through selling Merchandise in Spektrix. We’ll cover adding additional Merchandise and removing Merchandise from the Basket/Cart. We'll also take a look at reporting on Merchandise sales. You’ll also find links to other resources which you may find helpful.
Before you read this article, you should be familiar with:
Where to find Merchandise
You’ll find Merchandise in the Other tab of the Sales Interface:
How to add Merchandise to the Basket/Cart
To add Merchandise to the Basket/Cart, follow these steps:
-
Select the Merchandise from the list. Alternatively, If you know the name of the Merchandise, enter a partial name and click Search or press Enter:
-
Adjust the quantity by typing into the Qty field or by using the + and – buttons. Click the blue Basket/Cart button to add the item(s):
-
You’ll see an orange logo next to any Merchandise in the Basket/Cart:
Selecting a Delivery Method for Merchandise
When adding Merchandise to the Basket/Cart, you’ll need to select a Delivery Method.
If you add Merchandise and Tickets to the Basket/Cart, you’ll need to choose the Delivery Method for each item. You can choose CoBO (Care of Box Office)/Will Call or Postal Delivery for Merchandise:
To sell Merchandise, you’ll need to have a Merchandise Ticket design set up. Read The Ticket Design Tool article for more information.
Once you’ve added Merchandise and any other items to the Basket/Cart and you’re ready to proceed, you'll need to add a payment to compete the sale. Read Adding Payments to a Transaction for guidance on these steps.
How to increase the quantity of Merchandise already in the Basket/Cart
If you want to add an extra item of a Merchandise type already in your Basket/Cart, follow these steps:
-
Leave the Stock Item Name field blank and click In Basket:
-
Under Merchandise search, you’ll only see the Merchandise in your Basket/Cart:
-
Adjust the quantity by typing into the Qty field or by using the + and – buttons. Click the blue Basket/Cart button to add additional Merchandise:
Once you’ve added Merchandise and any other items to the Basket/Cart and you’re ready to proceed, you'll need to add a payment to compete the sale. Read Adding Payments to a Transaction for guidance on these steps.
How to remove Merchandise from the Basket/Cart
To remove a Merchandise item from the Basket/Cart, follow these steps:
-
Hover over the Merchandise logo and check the box which appears:
-
Click the dropdown arrow beside Reserve, and select Delete:
Reporting on Merchandise Sales
The Merchandise Analysis Report is a Standard Report that analyses your sales. This Report breaks down sales by Stock Item, Sales Channel and the User who sold the Item.
You can filter by the Accounting Date or the Merchandise Item and Accounting Date.
In each breakdown, the Report lists the value (based on the Price the Merchandise Item was sold), the total value, the percentage of the total value, the quantity sold, the total quantity sold and the percentage of the total quantity sold.
Further Reading
This article should give you the information you need to sell Merchandise. For other helpful resources, visit the Sell Items and Fulfill Orders category section of our Support Centre.